RP Local Pickup & Delivery

We wanted a pickup/delivery app that would be affordable for a small business yet have a lot of parameter controls, so decided to see if this would do the trick. When I had a problem with the setup, they quickly explained what the issue was and how to resolve it. Then later when we wanted to have some products that are pickup/delivery only vs ones that could be shipped too, they customized the code to allow that. Amazing customer support! They went above and beyond. Thanks, Sterling.

We have been using this app as well as their pop-up app for just under a year now and it has been fantastic! Our store does online food delivery so allowing customers to choose date and time is essential. The team worked with us to help set things up and ensure it works well for us. We also recently requested some custom configurations and the app team went above and beyond to help make it happen! Thank you so much for your dedication and speedy replies. Highly recommend Secomapps apps!

This app makes it easy for my customers to choose a pickup or delivery date and saves me time because I don't have to contact them to make those arrangements. The setup was generally easy to go through but when I had questions or a problem figuring something out, the support team was quick and courteous. This app is absolutely essential to my store now. If there is one feature I would wish they could add, it's to be able to blackout specific hours on certain days, not just the entire day.

This is an easy to use app, and when it wouldn't do exactly what I wanted (apply pickup scheduling to just one product in our catalog) the developers customized it for me so it would. Now I'm able to offer made-to-order charcuterie boards through my website - where customers can select the date and time they want to pick up their cheese board. All the other products in my store default to regular pickup options with no scheduling, so checkout isn't overly complicated for products we don't need to schedule!

With my website, I needed 5 pickup location so I try this app and I knew that everything will be easy for me.
You can moove, add or erase what you want in the setting of the app. After a year, I started to see that some of my costumers need something different with the box of the different locations. I wrote to the team and after like, 2-3 days, all the modifications was done and now, it's more than perfect. It's nice to know that you are talking with a real human and not feeling like you're talking to a robot. They understand what I needed and gave me exactly what I needed.

I used this app to help me offer an option for self pickup from my individual brick and mortar stores. It is so easy to set up and the only part which I struggled with was how to only make free shipping for store pickup to not appear for customers who did not select store pickup and that was solved because I did not implement the weight based free shipping as prescribed because it was in the youtube video and i didn't notice the weight to input. All's good now and we are truly loving this app that offers us so much flexibility in terms of lead time adjustment, black out dates and even max number of slots available per time slot. Thanks so much Sterling and team for developing this amazing app and helping us solve the headache of ensuring that pickup is only available at locations where we truly have inventory.

***UPDATE - Aug 7 @ 6:55am EST ***

THANK YOU, THANK YOU, THANK YOU, THANK YOU!!!!!!

I needed some custom coding for an idea I had that I couldn't do myself. I reached out to Peter, and he and Nicolas pulled a miracle out of their hats. My vision came true because of their help. A+++++++ customer service. Any body reading this... stop second guessing yourself and get this app. Well worth it.

*** ORIGINAL***
The app works exactly as described. Been using this app for a few years now and no issues. I just recently contacted support about install on new unpublished theme, and within 1 day.... Done.... up and running.

To the people reading this based in North America... Please keep in mind that there is quite a time difference between us and the app developer. So don't expect an answer right away at 3pm EST. At 1am EST, different story.... replies are within minutes.

PS..... Thanks Peter for fixing my issue. :-)

I am a small business owner of a rental business catering to new moms who need to rent breast pumps and buy lactation products. We home delivery our products and also ship some out. Our need was to be able to offer local delivery for the rental product and to ship out all others. This customization is not available in many apps on Shopify or even the current shopify app. We are a small shop and I am really unable to hire a developer to create a custom solution. I wanted to offer a big vote of thanks to Sterling and his team. I am not a tech person and he spent a lot of time over email going over my specific needs and helped me install and test out the app to see if it would be a good fit for me. He did this in a very prompt way...over a period of 24-48 hours. I found his communication and grasp of my needs to be stellar. I am just amazed at the quality of help I received. Wishing Sterling and the app developers and team lots of success.

In theory this app would be great. Setup was reasonably easy and the user interface is nice. However, there are some fundamental flaws that are out of Secomapp's control and are Shopify checkout limitations. The app uses Javascript in the Google Analytics extra script to try to hide the shipping options during checkout that are not applicable to the customer based on whether they chose Shipping or Pickup in the cart. But this does not always work and we had many customers somehow choose the local pickup "free" shipping option during checkout when they did need it shipped. We ended up spending so much time fixing these orders and sending additional invoices to collect shipping that it just became not worth it. We uninstalled the app and now just ask customers to write a note on the cart page saying "pickup in store" and we then manually refund the shipping in these cases. The Secomapp folks are super responsive to technical issues and are very helpful. We continue to use their store locator app and are very happy with it.

Not the easiest app in the world to set up - there are a lot of steps to get it 'just right' - but there's a lot of stuff it needs to get right, so fair dos. There are other complicated apps that 'hand-hold' better, but as long as you follow instructions - and the guys also offer help - then you'll be OK.
I have one store, so I have the app set up to offer both Local Delivery and Collect at Store. No-one's used either yet, but my revamped site's only just gone live, so early days.
Once set up, with some help from the guys, everything's now running tickety-boo (I did a LOT of testing...). I was concerned at first that enabling the Google Maps API would cost me potentially quite a lot of money - turns out that althought Google 'charge' you to use the API, they also give you a ridiculous number of credits towards it, so in practice only *serious* users are likely to have to pay anything. And no, you don't get charged - credits are given before billing. Overall, for U$8.99/mth for the app, a reasonable buy. If it turns out nobody uses my new options, it won't be because of the app, which integrates well. Good job!