Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages local delivery, in‑store pickup, and shipping in one setup, even across many locations. They highlight flexible scheduling, product and location rules, and zip/postal code qualifiers. Many find it better than Shopify’s native pickup, with clean, customizable widgets. Merchants praise fast, hands‑on support that handles custom code and complex setups, calling it essential and good value for the price.
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After 2 years working with the app, it works fantastic!! Although my 5 stars go to the Support team that answered every single question I have had so far installing the app plus all the support given every time I messed up or did not know how to work around things. All done with precision and promptly.
Tried a couple other apps for local delivery and Store Pickup worked way better. Tech support was awesome - they responded quickly and always resolved issues. I've got quite a bit of custom code for my store and they were able to work with my developer to get everything working properly. Highly recommend.
Very helpful customer service, quick response and ability to fix the problems.
The only frustrating thing for us are some bugs that keep coming up, and the time difference, which results in some of our customers not going through with the orders. However, I believe that the app will be improving over time!
Great app, simple and easy to use for multiple and complex delivery options. Amazing and quick customer service and support! We highlighted an issue with the app and how it doesn't quite work for UK delivery. They got the dev team on it immediately and it was rectified within 24 hours. And this was at the weekend!
I used this app for awhile and despite many emails with Tommy regarding my store's requirements, users somehow managed to bypass the app altogether. I deleted, uninstalled the app and removed the developer's permissions in April 2022, but voila! I was still charged the recurring charges in May 2022. Unhappy! I want a refund.
Thank you for your review. We had processed the refunds already. It should be reflected in the bill 7 days from now.
Please note that the billing was made by Shopify. The reason for that is that app was uninstall after the billing had occurred. According to the control panel, it shows that your billing cycle was 19 April to 19 May and your app was uninstalled at 20 April. You may refer to the following FAQ from Shopify in regards how they bill for apps:
https://shopify.dev/apps/billing
Super and easy to use app! Solved our problems for local delivery and pickup in a few minutes. No hassle to install it and even with the base settings, it already looked good. The Support team responds super fast and even did some code changes for us! Couldn't asked for more. Thanks to the team! Keep up the good work. Cheers.
They fixed the map API issue quickly and this app has certainly the best customer experience. I tried others that were too confusing for the customers. The support we receive from them is outstanding and they are very good coders. You can tell that the quality is good. If they keep their promise, I will use their app with other clients.
We have tried several ways to add "In Store Pickup" to our store and they have all been very difficult for us as many customers would select that at checkout in order to try to get free shipping. This new app makes it very easy to separate the true in store pickups from the sales that need shipping. Very nicely done and easy to install.
I love this app, I love the fact that I am able to add local delivery and pick up . It makes my shop easier to work on and it also makes it easier for my local customers to save . I love the way it’s easy to use and the customer service is amazing . I have been a customer for few days but I have been contacted and I love the service already .
We have been using this app for quite some time now and have been very pleased with its capabilities. Recently we came across an issue but Sterling from SecoMapp was so helpful in getting the issue resolved and also did so quickly. This app is also works better for in store pickup than the regular shopify one and we would definitely recommend.
