Genie Pickup Delivery Date

Genie Pickup Delivery Date

Reviews (223)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to install and use, with a clean interface and reliable performance even for multiple locations and high pickup volumes. They value advanced pickup controls, strong customization, and extra features like SEO, speed optimization, and upsell tools. Many say it streamlines operations, reduces errors and support tickets, offers strong value for money, and praise the fast, hands-on support with customizations.

December 16, 2025

The tech support for the app is amazing. I reached out to the developer and he got back to me right away and problem solved with me to find a solution. This app works great for allowing my customers to schedule a pick up date and time once they purchase an item. Thank you, Ali!

blooms & blossoms
United States
15 days using the app
December 15, 2025

This app has all the features that we felt were missing from Shopify's pickup option - such as order limits, date and time selections etc. I had a minor issue that meant I needed to reach out to customer service. Ali was super helpful and resolved my issue super quickly. Thanks so much!

The Cheese Lord
United Kingdom
4 months using the app
December 7, 2025

We've been using this app for over a year and it's great. Shopify's pickup in store option is less than perfect so we went with the Genie app and it has worked great for us. And the customer service is awesome!

Sage & Cedar
United States
Over 2 years using the app
December 5, 2025

10/10 Does exactly what we need for our 3 locations! Super easy to configure and when you need help or some additional coding done to make it fit your store, Ali will help day and night to fix and make it work for you. Thanks for the Help Ali!!

Willi's Ski & Board
United States
7 months using the app
December 3, 2025

Using for over two years. Great app, works well and is much better value than other apps that do similar. Excellent support!

Søagergård Regenerativt Jordbrug | Radically Regenerative Farm
Denmark
Over 2 years using the app
November 12, 2025

This app works very well and I feel that it is very user friendly. All the guides make it easy to understand how to use it and what the settings need to be. We often use it for pick-up for our special occasion food sales at our restaurants and it makes it easy and convenient for us to be able to organize our pick-ups and pace them out. When we have had occasions where it doesn't seem to be working, Ali has always been quick to respond within 24 hours, listen to the issue, and go in and fix it, all while letting us know what happened and letting us know how to prevent any errors in the future. I highly recommend this app.

unionpantry
United States
Almost 4 years using the app
October 27, 2025

Fantastic app! Collection system works as intended. We encountered a few minor issues with coding, however the developer was incredibly responsive and had everything fixed immediately.

Latifs
United Kingdom
11 days using the app
June 9, 2025

You can create many physical locations for pickup irrespective of your Shopify plan

Rehuzi
United States
2 months using the app
April 28, 2025

I've had a recurring issue with the app that seems like it should be simple to fix and after two months of going back and forth with a sometimes responsive team (they forgot about my ticket twice), the problem is still unresolved. I wish I could write a good review, but in my experience the app is unhelpful and I would caution others.

Stylish Spoon
United States
9 months using the app
April 8, 2025

Have been using this app for over a year now. It does justice with its functionalities and the cost is also really low. A must have if you're allowing customers to pickup from store. Developer is also responsive to requests. Highly recommend.

Trapo Singapore
Singapore
Over 2 years using the app