StoreFAQ: Product FAQ Chatbot
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a clean, professional FAQ solution that’s easy to set up, even for beginners. It integrates smoothly with themes and key pages, supports general, category, and product‑level FAQs, and offers flexible design customization, video embeds, and FAQ schema for SEO. Many say it reduces repetitive inquiries, the free plan is strong for new stores, and support is fast, friendly, and highly hands‑on.
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great experience, and support!
Great tool and so easy to use. This app is extremely helpful.
Great free app with awesome support!
I got a quick and a helpful support from the team. Thank you so much.
Nadvi was Amazing!!! He showed me how to use the FAQ app and took care of all my needs. Thank you so much Nadvi means a lot to me.
Great app and amazing fast response
great app and exceptional customer service!
APP NEEDS IMPROVEMENT
Hi there,
We’re really sorry for the experience you had. We identified this issue yesterday after our latest build and immediately fixed it in the app. The issue existed for about 3–4 hours, during which you tried our app and encountered the problem. We sincerely apologize for that.
Since the issue has now been fixed, I kindly request you to install our app again and give it another try. If you face any further issues, please initiate a live chat from within the app instead. We have a 24/7 live support team, and we prioritize all merchant issues with high urgency.
We've also tried reaching out through our support channel. Looking forward to hearing back from you
Navi - just showed me how to upload and use the FAQ app! So helpful and will use right away. His knowledge is vast!!
Thank you Navi!
Janice
It works pretty good and the support is also awesome.
