Reviews (96)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 28, 2020

A very powerful tool especially when you need to work with large data sets. category customization is very useful when you need to segment out multiple locations. Overall a great tool and a very good CS team.

Vanity Planet
United States
4 months using the app
November 24, 2022

We had an issue with the storemapper widget not displaying correctly on our webpage, and Kriti was so helpful in getting this sorted ASAP! We really appreciate the prompt responses and resolution of the problem!

Clever Clogs
Ireland
Over 2 years using the app
Edited January 18, 2024

A store map is a store map, but right here is what you're really looking for -- quite possibly the best personal customer service you'll find anywhere, in any company anywhere, hands down. And I speak as the customer service manager for our own company. Philly especially (thank you again!) has provided the most helpful tips and graciously put up with my endless questions as I struggled to navigate Google Cloud Console issues and nail down nitpicky specs for my website's enormous world map of stores. A recent back-end UI update has also greatly improved usability and customization options for us as website creators/managers. Definitely worth signing on for your business's store map!

Ohana Music
United States
Over 4 years using the app
February 24, 2021

We tested a few different store locators and had the best experience with storemapper. Customer service is top-notch and they were able to help us with customization. Very happy with their app and service! Thanks

The Only Bean
United States
15 days using the app
August 26, 2021

The features and support for this app are top notch. We have been using this app for a couple of years and the features have been enhanced for a more customized user experience and brand centric feel. Definitely recommend them.

EBOOST
United States
Over 5 years using the app
April 26, 2023

Philly was extremely helpful with getting my store mapper back up and running for me, great communication with emails, and grateful that she took the time to hop on a call with me to walk me through the steps I needed to take.

My.PerfectPair
Canada
5 months using the app
June 28, 2022

As a new member of the team I was struggling to de-bug an issue we were having with Storemapper. Philly came back to me within 24 hours and was very patient and responsive - supporting me to get the issue resolved. The functionality is good and exactly what we need to help customers find out stockists. It also has several features in the back-end that Philly helped me to find which I'll also be exploring further. Overall exactly what you'd want from an app - good functionality and great support if you have an issue.

Forthglade
United Kingdom
Almost 2 years using the app
July 12, 2021

Best Customer Service Ever! - A colleague enabled Store Locator on our store about a year ago. When we identified that it was not working and unsure of what that colleague had done (they are no longer with company), we reached out to Storemapper (Philly - an awesome and responsive representative of Storemapper). Through a couple of emails and a quick web call, we were able to get it operational! Next Year we are going to root for The Three Lions!

Kerusso.com
United States
Almost 2 years using the app
March 22, 2023

The app works great and the support is quick to answer any problems. We had a small issue with the display which was quickly fixed after sending a message to the developer. Strongly recommend.

Sabine et Gaspard
Canada
Almost 2 years using the app
May 12, 2021

I am not tech savvy at all so I was so grateful for the incredible customer service from Philly. She made everything so easy and seamless and went above and beyond to help. I cannot speak highly enough about her, AMAZING thank you so much again.

WaxpertsWax
Ireland
7 days using the app