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I looked into a number of store mapper apps and found this one to be the best balance of price and function. App loads super fast (unlike some others), it is super customizable (you can style literally everything, especially with CSS), and the support team is awesome (thanks Brittany!). Would definitely recommend.
We have had StoreMapper installed on our site for a while. It has always been one of those apps that works as expected and we don't check it's functionality that often. We recently had some API connector issues and Philly jumped on a call with me right away and got it resolved in minutes. She was super helpful and responsive. Great service!!
The app is great and when I've ever needed assistance, Iris has always gotten back to me with thorough and helpful responses. It's much appreciated that I know I can always count on a response that's not just referring me to read some doc. Iris is the BEST - and I'm partial since Iris is the team member I always seem to communicate with; I'm sure the entire team is amazing!
Hey, it's Iris here. Thanks a lot for this feedback! This experience is exactly what we're striving to give to our users and we're happy to get such feedback. I shared your review with the team and everyone was very happy and grateful! I told you! Thanks a lot and whenever you need anything you know where to go :)
We use Store Locator in a special manner because a lot of elements are highly customized in our site. (We use Store Locator to show geo-refereciated artworks). For that reason technical support is extremely important. I must to say that Storemappper team has been always very helpful to achieve the funcionality we want from their app. We had a problem yesterday with Google Maps API with our page down but they gave us a solution in minutes.
Best Customer Service Ever! - A colleague enabled Store Locator on our store about a year ago. When we identified that it was not working and unsure of what that colleague had done (they are no longer with company), we reached out to Storemapper (Philly - an awesome and responsive representative of Storemapper). Through a couple of emails and a quick web call, we were able to get it operational! Next Year we are going to root for The Three Lions!
As a new member of the team I was struggling to de-bug an issue we were having with Storemapper. Philly came back to me within 24 hours and was very patient and responsive - supporting me to get the issue resolved. The functionality is good and exactly what we need to help customers find out stockists. It also has several features in the back-end that Philly helped me to find which I'll also be exploring further. Overall exactly what you'd want from an app - good functionality and great support if you have an issue.
A store map is a store map, but right here is what you're really looking for -- quite possibly the best personal customer service you'll find anywhere, in any company anywhere, hands down. And I speak as the customer service manager for our own company. Philly especially (thank you again!) has provided the most helpful tips and graciously put up with my endless questions as I struggled to navigate Google Cloud Console issues and nail down nitpicky specs for my website's enormous world map of stores. A recent back-end UI update has also greatly improved usability and customization options for us as website creators/managers. Definitely worth signing on for your business's store map!
This app does several things exceptionally well. Setup is super easy and does not require you to know how to code. The map that is generated is large, detailed, and very accurate. There are tons of settings you can change and fine-tune to get the exact look you want, and everything is spelled out for you in plain terms. Adding addresses and filters is a breeze, and we love that we can sync it with our Google Sheet. And their technical team is very responsive! All of that would already make a great app. But what makes this app above and beyond the others: the developer-friendly features. You can fine-tune the CSS, query stores with their CRUD API, run code after events using their Javascript callbacks, set certain initial load values with HTML attributes, and more. Being able to fine-tune our map like this has opened up a range of possibilities that has saved our team a LOT of time, and allowed us to produce an amazing store and product locator. This is absolutely a top-tier map tool that deserves much more attention. Highly recommended!
Here's why this is the best store location app in the Shopify App Store and in my opinion, the only one worth spending the time implementing.
1 - Tyler is dedicated to supporting his customers. He kept trying until he fixed our particular issues. It's IT. There are always issues. How those issues are dealt with is what's most important.
2 - It actually works. There's a competing product from one of the larger app providers and it had my stores in the wrong continent and some in the middle of the ocean. It took them several attempts over several weeks to fix and eventually they all had to have the latitude and longitude manually entered for each. That's a workaround. I want something that actually looks up the addresses correctly. Far less risky. There was also another competing product that didn't even open at all.
3 - There's an extremely useful feature that sets this apart from all the others (as far as I can tell and at the time of writing this) and that's the list of ungeocoded stores. The other app I tried didn't tell me there were any problems with my stores. If you have hundreds like us, it would take forever to check them all one at a time and the competing product didn't consider a store in the middle of the ocean to be incorrect anyway. With Tyler's app, I simply reviewed the list of ungeocoded stores one at a time and sure enough, each store in the list had a quirky bit of info in the address that was tripping up Google Maps. Once resolved, they're all working great.
Thanks Tyler. Great stuff.
We have used Storemapper for 6 or 7 years now, and it's the best app we've ever used. Super reliable app, excellent customer service, and very easy to use and update. Very highly recommend.