Subi Subscriptions App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is quick to set up and easy to use for “subscribe & save” plans, boosting recurring orders and conversions. They like the flexible features, including self-service portals, advanced membership setups, and tight Shopify integration. Performance and migrations from other apps are described as smooth. Support is frequently praised as fast, proactive, and hands-on, with helpful AI chat and fair pricing.
Refine
-
By rating
I found it a bit tricky to get started with and the first 2 customer service folks I had were not great. This morning Delaram helped me and she was a total rockstar. Understood exactly what I needed and helped me sort everything! I'll stick with the app just because of her.
Thank you for sharing your honest experience with us. We apologize for the initial challenges you faced in getting started and any shortcomings in your early interactions with our customer service team. We strive for excellence in all aspects of our service, and your feedback is crucial for us to improve.
That said, we're absolutely delighted to hear about your positive experience with Delaram! It's fantastic that she was able to understand your needs and help you sort everything out effectively. We're proud to have team members like her who can turn around the experience for our users.
Your decision to stick with the app because of her assistance is a great compliment to us and motivates us to continue providing top-notch support. Please know that we're here to assist you at every step of your journey with Subify, and we're committed to ensuring a smooth and positive experience going forward. Thank you for choosing to stay with us!
App is really easy to use. Support docs are really easy and current. Support goes above and beyond :D Highly recommend!
Thank you so much for your high recommendation and positive feedback about our app and support! We're thrilled to hear that you find Subify easy to use and our support documentation helpful and up-to-date. Our team works hard to ensure that our support resources are clear and comprehensive, and it's wonderful to know that our efforts are making a difference. Knowing that our support team is going above and beyond is especially gratifying. We're here to continue providing you with the best experience possible. Your satisfaction is our top priority!
Great app, easy to use and great customer service Nareh was so helpful!
Thank you so much for your wonderful review! We're thrilled to hear that you find our app easy to use and that you had a great experience with our customer service. A special thanks for highlighting Nareh's helpfulness – we'll be sure to pass along your kind words to her!
At Subify, we're committed to providing an intuitive app experience coupled with top-notch customer support. It's feedback like yours that keeps us motivated to maintain high standards.
If you ever have more questions, need assistance, or have suggestions on how we can further improve, please don't hesitate to reach out. We're here to help and always eager to hear from our users. Thanks again for choosing Subify!
This is a great app which is relatively easy to set-up and has super walk-through videos. Customer support are amazing, very helpful and technically very competent. They walked me through some of the settings. I highly recommend this subscribe and save app.
Thank you so much for your glowing review and high recommendation! We're thrilled to hear that you found the setup process for Subify straightforward and our videos helpful. Our team puts a lot of effort into creating resources that make the experience as user-friendly as possible.
Your compliments about our customer support team are particularly appreciated. We take pride in offering not just helpful but technically competent support, and it's great to know that they were able to guide you through the settings effectively.
Great app, customer service is very quick, helpful and efficient - after hunting for weeks for a good subscription app I stumbled upon Subify. I was lucky enough to have started a chat with Aliya, a very helpful person that helped us so quickly! Thank you again!
We're so pleased to hear that you've had a great experience with our app and our customer service team! It's wonderful to know that our efforts to provide quick, helpful, and efficient support have made a positive impact on your experience with Subify.
We're especially glad to hear about your interaction with Aliya. We pride ourselves on having a dedicated team, and it's always rewarding to hear when a team member has gone above and beyond. Your kind words will be passed along to Aliya as a testament to her hard work and commitment to helping our users.
Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products
We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products.
Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.
It's good, but please add a subscription migration option from other apps like WC etc
Thank you for your positive feedback and valuable suggestion! We're always looking to improve Subify and make it more versatile for our users. Currently out migration is available for Shopify apps but we're happy to pass this along to our development team for consideration.
We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%.
We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off.
Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.
It needs some improvements here and there, but overall I am happy with support experience, the fact that they have free plan and are working hard to make you feel heard and making improvements.
Thank you for taking the time to share your experience with us. We're glad to hear that you're satisfied with our support and that our free plan option aligns well with your needs. Your feedback is crucial in helping us identify areas for improvement.
It's great to know that our efforts to listen to and act on customer feedback are resonating with you. If you have any specific suggestions or improvements you'd like to see, submit it in "need a feature?" section of the app and we'll review it asap.
I have been using subify subscription for my shopify website and subscription service. This is extremely user friendly, the chat function is EXTREMELY helpful! Great customer service!
Your compliments regarding our customer service are greatly appreciated. We strive to provide the best support possible, and it's rewarding to know that our efforts are making a difference for our users.
Thank you for taking the time to share your experience. We're committed to continuing to provide top-notch service and support. If there's anything else we can do to assist you or if you have any suggestions, please don't hesitate to reach out.
