Subi Subscriptions & Loyalty

Subi Subscriptions & Loyalty

Reviews (930)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

March 9, 2024

I recently had the pleasure of interacting with Aliya from Subify, and I must say, her exceptional customer service truly stood out. Not only was she incredibly helpful, but her response time was impressively speedy. Aliya went above and beyond to address my inquiries promptly and efficiently, leaving me thoroughly satisfied with the level of support I received. Her professionalism and dedication to ensuring a positive customer experience are commendable. I can confidently say that Aliya's assistance made my interaction with Subify a truly pleasant one, and I wouldn't hesitate to recommend their services to others. Thank you, Aliya, for your outstanding help and support!

Apollo Nutrition
United States
2 days using the app
Subi (formerly Subify) replied March 17, 2024

Reviews like this never fail to make our days! We've been committed to creating the best experience possible and we're really happy to see that you've had this positive experience. Huge thanks for the five stars and we'll pass on your kind words to Aliya.

October 30, 2023

I just installed this today in my shop and the first thing that I noticed was that customer service reached out to see if I needed any help. I thought that was very nice. Nareh helped me navigate the app and answered all of my questions. She was a delight to work with!

coffeeandchaoscompany
United States
About 8 hours using the app
Subi (formerly Subify) replied January 4, 2024

Thank you for sharing your experience right after installing Subify in your shop! We're delighted to hear that you appreciated our proactive approach to customer service. Reaching out to new users to offer assistance is an integral part of our commitment to ensuring a smooth and supportive experience from day one.

It's wonderful to know that Nareh was able to help you navigate the app and answer all your questions. We take great pride in our team, and hearing that Nareh was a delight to work with is a testament to the level of service we strive to provide.

We're here to assist you as you continue to explore and use Subify, and we hope it becomes an invaluable tool for your business. Don't hesitate to reach out if you need any further help or have more questions.

August 22, 2023

Subify has been a game-changer for my Shopify store, seamlessly integrating with my business and offering flexible subscription models. Subify simplified operations while boosting customer recurring revenue. The responsive support team and customizable designs add an extra layer of value. Subify is a must-have app for any Shopify store looking to enhance revenue using subscriptions - it's made a significant impact on my business, and I highly recommend it!

TrackAnyCar
Canada
6 days using the app
Subi (formerly Subify) replied January 4, 2024

We're absolutely thrilled to hear how Subify has become a game-changer for your Shopify store! It's wonderful to know that our seamless integration and flexible subscription models have simplified your operations and boosted recurring revenue. We designed Subify with the goal of enhancing businesses like yours, so your feedback is incredibly rewarding.

We're also glad to hear that our responsive support team and customizable designs have added extra value to your experience. Providing comprehensive and user-friendly solutions is at the heart of what we do.

Thank you so much for your high recommendation and for sharing the significant impact Subify has had on your business. We're honored to be a part of your journey and are committed to continuing to support your store's growth and success.

May 15, 2025

Miles a sûr résoudre mon problème de ma manière très réactive. Encore merci Miles pour ton professionnalisme.

Essence de Deen
France
27 days using the app
Subi (formerly Subify) replied May 26, 2025

Un grand merci pour votre retour ! Nous sommes ravis d’apprendre que Miles a pu résoudre votre problème rapidement et avec professionnalisme. Nous ne manquerons pas de lui transmettre vos remerciements. N’hésitez pas à nous recontacter si vous avez besoin de quoi que ce soit ! 🙏

February 3, 2025

Awesome support, thanks Mason!

Sérivance Biotech
United States
About 1 hour using the app
January 29, 2025

Sehr guter Kundenservice. Wenn man nicht sicher ist wie man starten oder weitermachen soll, sind die Profis sofort zur Stelle und lösen was unklar das Problem. Danke Miles

Hustle Cup
Switzerland
About 1 hour using the app
Edited March 3, 2025

Très bonne prise en charge du service avec Miles pour me recevoir.
Une approche rapide et efficace pour répondre à mes demandes afin d'avoir le résultat souhaité !
Et prise en main de l'application simple et intuitive pour mettre en place ses abonnements fructueux!

DRMTLGY™
France
2 months using the app
January 14, 2025

The support thats on this app is on another level, the help provided by Pearl was absolutely incredible, the app is very good, you can do everything you want, as the support help you customize it

amirlo
Spain
About 2 hours using the app
November 10, 2024

I am very pleased with the customer service provided by the Subify team! From the start, they were extremely attentive and quick to resolve my questions. Every step of the support process was clear, and I felt they genuinely cared about ensuring a great experience for me. Additionally, the team demonstrated a deep understanding of the app and its features, which gave me even more confidence in the service. I highly recommend Subify not only for the convenience of the app but also for its excellent customer support. Thank you so much!

Sphiria Cosmetics
Switzerland
2 months using the app
August 27, 2024

Great Subscribtion app and awesome customer support helped me on every step to set up the app. Amazing!

NerveEase™
United States
4 days using the app