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Really nice site and some unique products. Customer service people get back to you quickly. Would be top notch if you could have a way to edit your products or at least see your products you have made on your Dashboard. If you want to edit anything, you have to delete and start again. Looking forward to making more items with Subliminator and putting them in my Shopify store.
Used subliminator for a year now, what i like about this app is their transparency and support (unlike other Liar POD companies) + Their express shipping (1-5 days to usa) is on another level + Love their Fashion fabric (20% cotton) and especially their FREE PRO DESIGNS, will stick with this app for a looooong time
Super intuitive app! The 3d mockup and image generator is great to work with. Especially with hoodies since they have loads of panels. This way i can directly see how our product turns out. Our clients love them! 5 stars well deserved!
Best AOP print quality out there. Free shipping is nothing special, better aim for an express right away.
I've been using Subliminator for nearly 5 years now. Their product quality is superb -- arguably the best in the business -- and their customer service is easily the best of any POD platform. Their range of products keeps getting bigger, their pricing is very competitive, and after selling literally THOUSANDS of products through them, I have no plans to go elsewhere. HIGHLY recommended if you're new OR experienced with Print On Demand.
Hi there,
Your review's got us feeling like the life of the POD party—confetti, balloons, and all! 🎉
Five years of Subliminator magic, thousands of products, and countless happy customers. You know what they say: time flies when you're having a blast with the best in the biz!
Here's to more amazing years, belly laughs, and Print-on-Demand adventures together. Buckle up, we're just getting started!
Best regards,
Subliminator
customer service is non existent I HATE when you can not get help form a person, no response to emails, also do not like that they offer "Free shipping" its just padded into the cost of the item, and you pay more for shipping for multiple items in the long run, making it more expensive and making it less profitable. its not a bad app but it could be better. Depends on what selection you are looking for .
Hi Haydee,
Looked up your account a bit, and I can't seem to find any communication from your side inside our support channels. No email (based on the email you used on the single order you created and cancelled), and no chats on your name either. So I'm not entirely sure what went wrong there, but I would love to find out!
We actually have a very active support team, that's available through live chat 24/7 or that can be reached through our email support@subliminator.com
Also please note that our products are always mentioned as "including shipping" and not "free shipping". Shipping is indeed added together with the product cost, and we're quite transparent about this. So we're not trying to call it "free shipping either". So perhaps we missed a step somewhere and used the wrong word, and if that's the case our sincere apologies.
Would love it if you could still give us a chance, and order a sample for yourself. I'm sure you'll be pleased with the quality we provide.
Our support team has been notified as well to pay extra attention if a message comes in from you, which we can't seem to find until now. If you're in doubt, you can always use the chat widget on our website www.subliminator.com which appears at the right bottom corner.
Have a great day!
Great community! Even better quality! Very helpful and responsive support department. No issues to speak of.
Hello there!
A huge thanks for your rave review! It's music to our ears that our community, quality, and support have hit all the right notes.
We promise to keep this rollercoaster of awesome service thrilling, and if you need us, we're just a hop, skip, and a witty remark away.
Best regards,
Subliminator
Loving it. Easy to use, has some very interesting and different products and great support (do join their FB group if you decide to use this app).
It`s a great app. Easy to use with very cool mockups, and I love the products and quality. Also, they`re currently the only ones that be able to ship orders with express within 10 business days to my customers, and that`s from China. Great job guys, thank you!
Hope you improved your shipping, I had seen your product in one of the youtube it looks great but your shipping very very very very very terrible!!! it takes FOREVER for the test order we made. You gave us tracking number which is nowhere to trace. Very very Disappointed.
Hey there,
Ah, that shipping ordeal sounds like a real pain - we're genuinely sorry for the frustration it's caused. When it comes to some places around the globe, like Singapore where your order was heading, we have to admit, the shipping options can be a bit tricky. It's sort of like we're stuck playing a game with some unpredictable rules.
Definitely, this can mean the journey of a package might take a bit longer compared to popular destinations like the USA or France. Yet, it's no excuse for keeping you in the dark. Our support team has been on it, doing their best to keep you in the loop with updates on your parcel's journey.
We really hope you can see that we're doing our best amidst these challenges. And hey, here's to hoping that next time, we can make that shipping experience way smoother and score a better review from you!
