Reviews (32)
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I use subliminator for one year now with over 100 orders until now and I have to say is the best app for my business. I use others too, but the price, quality of products, mock-ups they provide, and of course the support until now is the best that I have experienced out there.
Hey there],
Thanks for your glowing review—it's like we just won the Subliminator Oscars for Best App, Best Prices, and Best Support! And the crowd goes wild! 🏆
With over 100 orders under our belt, we're thrilled to be the Print-on-Demand partner that brings the sparkle to your business. Here's to many more top-quality orders, snazzy mock-ups, and good times together.
Stay fabulous, and remember, we're just a quick chat away if you ever need assistance.
Best regards,
Subliminator
I just LOVE the way my high school alumni jerseys turned out that I had printed and fulfilled by Subliminator! Everything about my experience with them from mocking up on the website, to ordering, the quality and customer service has been the best. This most recent time, I had a pretty huge order and everything went so smoothly and I’m so thankful. Everything was right on time and the jerseys look amazing.
I recommend Suliminator. My Shopify store has yet to be launched, but I'm happy with the product selection and the ease of the design process. I can't offer any more details...my journey is just beginning.
Can't even make an account I have been waiting for over five minutes for the page to load so I can even attempt to make a product. Guess they will be losing out on my money.
Hello,
We are sorry to hear about your experience with creating an account on our platform. We understand how frustrating this can be. Please try visiting our sign-up page again at https://app.subliminator.com/sign-up.
If you still experience any issues, please use the chat button on our website located at the bottom right corner. Our team is ready to assist you promptly.
Thank you for bringing this to our attention, and we hope to resolve this for you quickly.
Best regards,
The Subliminator Team
how can i decline my free trial ????
Hi Leomeos,
Thank you for your feedback. We’re sorry to hear about your experience. It seems there might have been some confusion about how to manage your free trial. We’re here to help!
You can always reach us directly via the 24/7 chat widget located in the bottom right corner of the app, or by emailing us at support@subliminator.com. Our support team is always happy to assist with any questions or concerns you may have.
We’d appreciate it if you could update your review after we’ve resolved your issue, as it helps us maintain an accurate reflection of our app. Looking forward to helping you!
Best regards,
The Subliminator Team
The quality of the product was decent and the print was clear and vibrant, but the customer service was nonexistent and they took forever to even send my product out to me. Even when they did ship the product, they didn't even notify me when my order was sent. I didn't know when to expect the product and I couldn't track it. I don't see myself using this service in the future.
Dear Kintsugi Apparel,
Thank you for taking the time to review our services. We sincerely apologize for any inconvenience you have experienced. Our goal at Subliminator is to ensure that our products not only meet but exceed your expectations, and it appears we have fallen short.
We acknowledge that despite our quick response to your initial query on February 14th, we did not adequately communicate the delay in production due to the Chinese New Year holiday, which impacted our factory operations. We understand that waiting for your product and lacking information on its shipment can be frustrating, and we regret any oversight on our part in keeping you informed.
We want to reassure you that within your Subliminator account, there is a feature that allows you to track all your orders. By visiting the order section and clicking on the relevant order, you can access up-to-date tracking information. This is a standard part of our service designed to provide transparency and control over your order fulfillment process.
We are taking steps to improve our communication protocols to ensure that all our customers are fully aware of any delays and the status of their orders, especially during peak holiday seasons. Your feedback is invaluable in helping us enhance our customer service experience.
We hope you will consider giving us another chance to prove the quality of our service. We are committed to earning back your trust and would be grateful for the opportunity to discuss how we can make this right for you.
Best regards,
Team Subliminator
i used this app to create different products for my online business and after receiving the first item from this app they are some of the BEST PRODUCTS in the industry I would recommend any who want incredible products to use this app.
I am new to Shopify but am using this app and have experienced moderate success very quickly. Amazingly simple to use if you want to create your own Print On Demand store. Support is good via FB group and shipping is included in the price. I have negative feedback from customers up to now. Keep up the good work!!
Best App for Cut & Sew All Over Print products, they ship with DHL E-commerce so there no delay in shipping times because it's cargo plane. Never had complain from customers about quality and always launch new products. Good communication with the app owner!
I am extremely happy with the products and service. The face masks are top notch and production and express shipping are really fast. The customer service is AMAZING and the Facebook group they have is extremely helpful as well.
