Reviews (127)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑performing inventory solution that replaces more complex or expensive tools. It syncs stock quickly across multiple stores and channels, prevents overselling, and excels at bundles, kits, BOMs, and multi‑warehouse setups. Purchase orders, currencies, and average costs are handled well. Merchants like the clean interface, fast onboarding, strong performance with thousands of SKUs, and responsive support that adds requested features.

April 6, 2024

Highly recommended! Having used Sumtracker for a year now, we can confidently say it's the best inventory management app out there. We've tried others, but nothing compares. The bundles option is a game-changer for our efficiency. One of its standout features is tracking purchase orders with the currency we paid, which keeps our records accurate. The service is top-notch. Ankit and the team are incredibly responsive and accommodating. Overall, Sumtracker has exceeded our expectations. If you need a powerful and user-friendly inventory management solution, Sumtracker is it.

Sereniikey
Canada
About 1 year using the app
Edited July 31, 2025

UPDATE: I have been using this APP for over a year now, and I still love it just as much! And support for this app is top notch too!

Shopify (and eBay etc.) needs more great apps like this!

SumTracker is everything I expected it to be, and MORE. Everything literally works flawlessly once you set it up. And it operates FAST too (everything loads quickly in the APP, and changes are updated VERY quickly too).

I use it for my Shopify Store and eBay. Very customizable, and just plain works!

You can easily update quantity manually, for each product, if needed, or you can use spreadsheets to edit quantity (if needed).

Once it is all setup though, you will never HAVE to worry about anything though, other than adding more inventory when you receive shipments from your suppliers (this is very easy to do though - either directly within the APP, or by using spreadsheet uploads).

Support for this APP is excellent too.

SumTracker is definitely one of the best APP's I have ever used. Well worth every penny!

BeyStation.com
United States
Over 1 year using the app
Sumtracker replied March 2, 2024

Thanks so much for the great review Matt! We really appreciate your kind words!

January 15, 2024

Sumtracker solved all of the problems I had trying to use Shopify for both wholesale and retail sales. It allows me to track wholesale/retail inventory with the same SKU, which no one else seemed to be able to do. They've been great to promptly answer every question I have in a timely manner and even meet virtually with me when I need them to. Highly recommend!

Wolf & Willa
United States
2 months using the app
Sumtracker replied January 17, 2024

Thanks for the amazing review! This is the best reward we can get from our customers! We are excited to continue improving our product and services and provide a great experience to all our users.

December 7, 2023

I've been using sumtracker since the beginning of the year. I had encountered a few problems during that time. Each time I reached out i would get an email a day or so later stating that they could no longer find the error I saw in inventory etc. Their suggestion is to schedule a call to discuss the problem. Only I'm in the US and they wanted me to call them at 3am. The latest problem caused me to oversell 4 different items that previously had been out of stock. The software update on Monday and added inventory to these listings and caused me a huge nightmare. Support took a day to respond once again saying that they didn't see any problem. I had included error numbers and messages. They never did clarify what any of them meant. I though the program had potential but I'd suggest you look elsewhere.

Loblolly Girl
United States
9 months using the app
Sumtracker replied December 14, 2023

Dear Paige

We are extremely sorry for the experience you had with Sumtracker. We are constantly trying to improve our services. The inventory sync on multiple platforms is a complex problem and sometimes the resolution requires us to have a call rather than exchanging email messages. There are finer details that need to be understood as each platform has their own settings.

After seeing your review, I looked at all the email messages that we had exchanged from the time you had setup your account. We have constantly requested you to get on a call to resolve this. My only regret is that it was not communicated to us that you are not getting a favourable time slot for the call. If you are facing an issue that requires attention, we are wiling to have the call at any time based on your convenience. If things can still be sorted out and you are willing to give Sumtracker another chance, please let us know.

Thanks
Ankit

November 20, 2023

Had this app for 9 months now and CAN'T LIVE WITHOUT IT! If you need to sync inventory between 2 or more stores/platforms then this app is a must have. Plus the support from Ankit is fast and they keep adding features to make my job even easier, most recently working on a picklist feature! Love everything about Sumtracker and highly recommend it is great value for the time savings it offers!

Canadian Piercing Supply
Canada
9 months using the app
Sumtracker replied November 23, 2023

Thanks for the amazing review :)

October 11, 2023

I have used multiple inventory management software in the past and this one by far is the easiest to use and the best quality. I haven't come across any bugs or errors. Other platforms I have used in the past seem to have heaps of bugs that is not ideal when tracking inventory.

We use this app to bundle products to their components. We have HEAPS of listings on Shopify, eBay and Etsy and it works really well for us.

The platform is very intuitive and they are always looking for ways to improve their system. Customer service is also top notch!

Craft 360
Australia
9 months using the app
Sumtracker replied October 13, 2023

Thanks so much Amy for the wonderful feedback. We'll continue to work hard to make Sumtracker your favourite app!

September 18, 2023

I highly recommend this Inventory Control App. We looked at many inventory apps recommended by Shopify but only Sumtracker could do what we needed. We have two brick and mortar boutiques and two online stores on two different platforms. We needed to combine all of our inventory from all of our locations, from two different platforms, into one location because all our inventory is shared by all of our locations. Shopify alone did not fulfill our need. So, we added the Sumtracker App. We had a lot of questions. Kush and Ankit were there for us every step of the way. We had several video conferences with them and many emails. And after all that SUCCESS !!! We were able to update and add our inventory to Sumtracker and now we are so relieved to have all of our inventory controlled in one location but is sold in four locations. Shopify reports tells me which location sold the merchandise while Sumtracker keeps track of our inventory. We are now able to keep better track of what we have in inventory. Thank You Sumtracker !!!!

Very Boutiquey
United States
7 days using the app
Sumtracker replied September 20, 2023

Thank you so much Susan! We are really grateful for your support!

August 27, 2023

I looked at a few different options for inventory management, including Zoho among others - this one beat them all with its simplicity - it has everything I needed to allow effective inventory tracking and purchase ordering, with no unneeded extras slowing it down. Very easy to install initially with everything syncing up to Shopify perfectly. Well done to the Sumtracker team, thank you.

Knife Store
New Zealand
3 months using the app
Sumtracker replied August 29, 2023

Thanks so much for the wonderful feedback! We really appreciate it. Your review is important to keep inspiring us to make Sumtracker even better!

Edited October 28, 2025

We’ve been using the Suntracker system for inventory management and are very happy with it. The platform is intuitive, reliable, and easy to use, giving us full and accurate control over our inventory in real time.

The customer service and support are also excellent – the team is always responsive, professional, and quick to assist with any question or request.

easyplant
United States
About 4 years using the app
Sumtracker replied April 7, 2022

Thanks for the great feedback Ron! Appreciate the kind words! :)

Edited September 29, 2026

Fast syncing for our 4 stores, it has an easy to navigate interface and the price is very reasonable, especially compared to the competition's apps, (many of which we've used). Don't have a review of support, but we really haven't needed it...this app just works. Very happy so far.

EDIT: 09/28/26 - have been using Sumtracker for almost 4 years. They have decided to increase the price 500% for the same features we have been paying $24/ month for years. Goodbye.

Laughing Lamb Fibers
United States
Almost 4 years using the app