Reviews (127)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑performing inventory solution that replaces more complex or expensive tools. It syncs stock quickly across multiple stores and channels, prevents overselling, and excels at bundles, kits, BOMs, and multi‑warehouse setups. Purchase orders, currencies, and average costs are handled well. Merchants like the clean interface, fast onboarding, strong performance with thousands of SKUs, and responsive support that adds requested features.

June 3, 2025

This app is great for tracking inventory for products. Because we are a manufacturing business, the only complaint I have is that it doesn't offer a way to track ingredients and parts of base products and finished products. That would close out our needs for a full inventory tracking system. However, the purchase order capability (which I haven't been able to really use a lot, since we are manufacturing most of our products) is useful and works well. Now that the scanner capabilities are back up on the Inventory screen, we are happy campers. Purely for tracking completed product inventory and integrating with Shopify, we are happy with the product. The customer service team communicates very well, is super helpful, and will do everything they can to help figure out and resolve any issues. It does take some time because I'm in the US so there is a time difference between here and the ST team.

MamaSuds
United States
4 months using the app
Sumtracker replied June 5, 2025

Thanks a lot for your review and feedback! We'll surely take this into consideration for our product roadmap.

May 27, 2025

A lot of the other apps are ok if you are linking by creating new listings yet most of them have problems doing that with existing listings. Sumtracker was one of the easiest syncs I've personally. Also the pricing is more than fair, considering how much time you save manually linking products. Love the UI too, really recommend.

My Store
United States
About 4 hours using the app
May 7, 2025

sumtracker has been a great experience for us mostly because of how responsive and helpful they are. they are more than happy to hop on a call at any time and are very solutions orientated. the system is very user friendly and seems to have a lot of positive additions to their roadmap which will eventually make this a more well rounded solution that we are needing.

High Camp Supply
United States
2 months using the app
April 7, 2025

Sumtracker has been essential to our business, we can now seamlessly manage our inventory with hundreds of SKUs across various different warehouses, shops, and sales channels without having to worry that we double sell anything. The team behind Sumtracker is super responsive and often help me out within minutes or max a few hours, and I've given some product feedback which their engineering team has incorporated very quickly. Can highly recommend this to any shop owner struggling to keep their inventory under control.

Babymaxi
Netherlands
3 months using the app
January 12, 2025

The app works great. I like that it helps give insight on how products are selling. It is very useful with bundles and adjusting all stock when something sells. We have tried other inventory managent apps which had issues. We highly recommend Sumtracker.

CraftCutterSupply.com
United States
About 1 year using the app
Sumtracker replied January 15, 2025

Thanks for the amazing review! We appreciate your kind words. We'll continue to evolve Sumtracker to provide maximum value to our clients!

December 18, 2024

We tried everything to manage our inventory and nothing worked perfectly until we found this app. We tried managing inventory manually, tried using excel and using VBA macros functions to download our inventory/subtract recent orders/and upload the new inventory to each sales channels, we used different apps and different websites, but nothing matched the functionality as much as Sumtracker.

This app syncs easily with all your online sales channels and it's super easy to use.

The biggest +: you can speak directly to the developer and ask for new functions to be implemented or fix issues that come up. They are really helpful and willing to hear everyone's ideas to improve the app.

This app has become essential to our business.

Lee Display
United States
About 2 years using the app
Sumtracker replied December 19, 2024

Thank you so much James! We really value you as a customer and are ecstatic to hear that you find Sumtracker valuable. We appreciate your review and will continue to provide excellent services. Happy holidays!

October 28, 2024

This app is fantastic! I would not have been able to track my products without it. Shopify doesn't offer product tracking that subtracts from the main inventory, only from the variant total. Sumtracker fixed this problem for my business. Ankit is always very helpful when you have any questions. Definitely would recommend.

Squarenot
United States
6 months using the app
October 25, 2024

Great for keeping track of packaging materials.
Our products when sold have boxes, tissue paper, stickers, koozies, and come with accessories.

Instead of knowing product inventory and having to do weekly counts of packing materials, everything is now synced up and we always have an accurate inventory number.

Bread & Butter Pickleball Company
United States
About 2 months using the app
September 17, 2024

I've used Sumtracker now for about a month - the guys have nailed the functionality and UI simplicity. It's the first time I haven't felt overwhelmed in an inventory management system. After about 1 day of use, I got the basics, counted our warehouse inventory into the app and was able to link our 2 Shopify stores, Etsy and Amazon store.

The support is also fantastic - the guys are quick to respond, open to feedback and improving the app for users.

I've been through 10+ free trials, this is the one guys. Stop looking. Does everything you need it to do at the right price.

PBT Shop
Australia
28 days using the app
Sumtracker replied September 18, 2024

Thanks a lot for the amazing review! The whole team at Sumtracker really appreciates it!

June 4, 2024

so far, so good. I've only been using for a short time as of this review. The positive is that sumtracker support has been amazing. Ankit and team have been super friendly and responsive which is the most important thing for any company in my opinion. They currently nail the customer experience part of business. The app is also super easy to use and i was able to get up and running within just a few days. I've only had a couple small issues and bugs, but like i said, they've been super responsive and have fixes in the pipeline for any bugs/issues i find. The 4 star is because ive only been using for a short time and any small software company is going to have bugs/issue to work out. I'm sure this will turn into a 5 star as i have more time with the software. I look forward to continuing to use this application for my inventory needs.

Heartland Lettering
United States
About 1 month using the app