Reviews (68)
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I am loving this app so far! The step by step walkthrough of how to get started was amazing because there's no way I could have figured it out myself. I'm really excited to see the return on this!
I've made $295,251 using ONLY this app on Sundays Only. GET THE APP! This is 3x more effective than my email marketing. This app is priceless and the communication and customer service is unmatched.
Super useful app. Installed it last week and I've already closed a few sales from abandoned carts. i tried SMSBump on my old store, but found it a bit confusing. this app was simple to setup ... got it working in 10 minutes
this is a scam app the sms messages to not send they claim they converted sales that are non existant . they promise refunds and never refund everything about this nigerian style scam is a lie.
STAY CLEAR FROM THIS APP
Hi,
I'm extremely sorry that you've had a bad experience with our app. We responded to all your emails with evidence that your messages were being delivered. Also, like our team told you, the sales reporting is automated and not something that we can manipulate from our end. Regarding the refund - our team has been in touch with you over email.
Best,
Appregator Team
Amazing when it works but when it doesn't, customer service is extremely helpful when it comes to troubleshooting issues. They let me know that they have updated the app and fixed all previous issues so it should be smooth sailing from here.
Thank you for your review and for your continued support of our app.
We're always here to help with any issues you may face!
This app texts customers even when automations are turned off. It has been a recurring problem and nothing has been fixed. The only solution is to uninstall it. There are way better text marketing apps available with cheaper prices per text, don't jeopardize your customer relationships by using this.
Hi,
We’re extremely sorry to hear about your negative experience with the app. We had emailed you regarding this issue, but did not receive a response. This is not the experience we want any of our customers to have with our app, and we would love another chance to resolve this matter.
If you have any questions, please email laura@superchargedsms.com. We would be happy to help!
Best,
SMS Text Messaging & Marketing Team
easy to use w/great results.
I am asked to add at least 100 Characters to let this Review published.
Works good when it works. Sent out a campaign and none of my subscribers received it but I was charged. Ive sent multiple emails, and haven not received any response. We have only a small list of subscribers, which we are trying to build. We send out updates to our hours of operation, as we are open during inclement weather to sell our products.
Hi,
I'm sorry that you've had a bad experience with our app. We had not received any emails from your team for some reason, which is why we have not responded!
We've reached out to you via email, and we willl help you resolve this matter immediately.
Thank you!
These dudes are straight smashing it. Every single time I have a question or need some help the chat box or even meeting with them via facetime they are super helpful and know their stuff. I appreciate this guys. Need more people on the market like them. Customer service 5 star plus and even that isnt enough. Kudos to them and their team. Hardest working in the shopify app arena bar none. Thanks,
Rashad
Update: Support has been responsive, unfortunately no sms has been delivered. For that reason, would still suggest the app offer a lower amount than $20 in order for customers to make sure the app is suitable.
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20/10/2022 Understandably, couldn't test app without paying as SMS do cost. Paid the minimum one-off amount to see ($20) and no sms has been delivered. Ideally, it should be much less for the purpose of allowing customers to test the app suits their needs. The app may work for others, unfortunately not in this case.
