Reviews (162)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes launching a supplement or wellness brand on Shopify very easy, even for beginners. They like the risk‑free dropshipping model, premium product quality, and broad catalog. Many highlight fast, reliable fulfillment, strong private labeling tools, and seamless Shopify integration. Support is described as responsive and hands‑on, with helpful onboarding resources. Several report strong sales and highly recommend it for testing and scaling wellness brands.
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****** UPDATE ******
So here is my update on 7/24/2024. Customer services finally got back to me and was helpful. The process takes a little bit of time to learn but now that I understand it better it's fairly easy to use. I ordered my first samples and I'm excited to see how everything goes.
I'll update again once my samples arrive.
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I just started using Supliful and already I'm not sure if I will continue with them. i sent two emails already asking question and still not one reply. They have great products but only give the bare minimum info about them for example the Manuka coffee does not state where the beans are from nor does it give the Unique Manuka Factor (UMF) or the Methylglyoxal (MGO) content. I created a custom label so I can add it to my shop but it doesn't tell me if it is in review or not. As stated I emailed twice asking these questions and have not gotten an answer.
For now I will not be adding the products to my shop as my customers expect high quality products but with prompt and reliable customer service. If i can't get answers then I can't provide my customers with the high quality customer service my brand is known for. Hopefully this gets addressed and I can add these coffees to my already amazing product lineup.
Hi Flavorful Brews,
Thank you for your feedback! Given that the review was posted after using the app for only 3 hours, and it would take you some time to create the labels as well, it looks like our team did not have the time yet to get back to you. Email response might take up to a few hours during peak hours. Also, all the information regarding the label review can be found in our Help Center, and we strongly encourage our users to walk through it before starting their brand journey. We hope your further experience with Supliful will be more pleasant, and we look forward to fulfilling your orders.
Yours truly,
The Supliful Team
It is easy to update and upload product from Suplify to Shopify. But the text format does not appear the same between the two. I always have to edit more in Shopify. I haven't launched my site yet. But I don't see the product description in my website under construction. I haven't figured out if that is a Suplify issue or something I need to set on Shopify. The service support is pleasant and timely. But I do still have one or two outstanding questions which by now may have been forgotten. One such question was about USDA organic label. Some of your products say USDA organic. But can you provide the label to put on our product label? How do I verify that the product is indeed organic certified? I like most of your products. I wish you carried more herbal extracts in liquid form and liquid filled soft gel products. More products with herbs please...
Hi eccefoods,
Thank you for the such detailed feedback!
We do need some extra time for product questions, as some specific information needs to be obtained from the suppliers. But do not worry - our friendly customer support will surely get back to you soon.
Yours truly,
The Supliful Team
So far so good! I have only just started setting it up but waiting for a few things to go live. The process has been easy and seamless.
Hi Inertia Nutrition,
Thanks for taking the time to review Supliful. We appreciate your feedback and are glad to hear you’ve had an easy setup process so far. We hope that as you continue to use Supliful, it will help make your business more efficient and organized. If there are any other needs that we can help you with in the future, don't hesitate to reach out.
Yours truly,
The Supliful Team
It's ok but i would like more instruction on what to do. I am still waiting to talk to customer service.
Hi Wellrooteddiet,
Thank you for taking your time and leaving us a review!
All possible instructions can be found in our Help Center: https://help.supliful.com/en/
In case you have any additional questions, please reach out to us by emailing help@supliful.com.
Yours truly,
The Supliful Team
I’m so grateful I came across Supliful. Its model is exactly what I was looking for. I bought a Shopify store that I ended up having to revamp. My goal is to provide natural products for a healthy lifestyle and Supliful helps me do that. I especially love that there is not an upfront cost; it is literally an on-demand fulfillment services. I hope formula customization is a feature in the future.
Hi Vitamins and Beyond,
Thank you for sharing your experience with Supliful! We are delighted to hear that our service has successfully provided the model needed to help you revamp your Shopify store. Our mission is to provide natural products that assist in promoting a healthy lifestyle, and we are glad you found us while achieving this goal. We look forward to supporting your brand on this journey!
Yours truly,
The Supliful Team
Pretty good so far. Products are good, good flavors, packaging looks great. It would be perfect if they were faster and if they did shipping to other places like Puerto Rico and LATAM.
Hi Anyi Illas Shop,
Thank you for taking the time to review your experience with Supliful! We're delighted to hear that our products and flavors have been good and the packaging looks great. We recognize that speed is vital to our creators, and we are already working on making our delivery faster and extending the places we ship to. Your comments will help us improve our service further as we move forward.
Yours truly,
The Supliful Team
Good so far. Lets see how this goes... Hopefully I can easily add products to my Shopify store and start selling.
Hi Inner G Complete Wellness,
Thank you for your review!
We look forward to seeing the products you create, and we are here to support you on your brand journey.
Yours truly,
The Supliful Team
I have been in the supplement business for many years. Supliful offers an easy way for anyone to create and start their own business. Easy to use templates for branding and the integration to Shopify is very easy.
Hi Synergize 365,
Thank you for your positive review! We're thrilled to hear Supliful has made starting your supplement business easy. Your feedback on our branding templates and Shopify integration is much appreciated. Wishing you ongoing success in your venture!
Yours truly,
The Supliful Team
Love the options so far. Really excited to get into supplements, nutrition in general. Anything like a 'meal replacement' blend in the works? Would love to get some suggestions rolling around, I'm personally looking for a blend to tweak.
Sidenote, only real issue I have is that I don't see an easy way to get ahold of anyone for support. I had to sent Instagram messages that took a few days to get back to me.
Hi Nordic Rebirth,
Thank you for the excellent feedback! We are thrilled to hear how excited you are to start your supplement brand. We are constantly improving and growing our product catalog, and meal replacement is one of the popular products we are trying to get ahold of.
We are very sorry to hear that you had issues trying to get in touch with our customer support team. We have been experiencing a slight backlog due to a rapid user increase. But we are already taking the needed measures, such as hiring more customer support staff to ensure all of our users are assisted in a timely manner.
Yours truly,
The Supliful Team
So far so good,customer service responds quick, the products the sell look to be top notch, Very Happy with them...
Hi Nugentics,
Thank you for your positive feedback! We're thrilled to hear you're happy with our quick customer service and the quality of our products. Your satisfaction means a lot to us, and we look forward to continuing to exceed your expectations. Let us know if there’s anything else we can assist you with! 😊
Yours truly,
The Supliful Team
