Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

July 31, 2026

Awesome support from Nyle. Efficient and reactive in solving our issue. ALways a pleasure

inooko
France
Over 3 years using the app
May 27, 2026

Nyle was super helpful with helping me update our referral rewards! I was confused about the discount code, but Nyle gave me step by step instructions on how to update that. I would recommend working with Yotpo – their support team is great!

Jules & Gem Hawaii
United States
Over 5 years using the app
June 23, 2026

very helpful

ModCloth
United States
About 5 years using the app
July 30, 2026

Nyle is so good!

Bauzaar.it
Italy
8 months using the app
April 24, 2026

Historically Yotpo assistance has been slow and time-consuming, but they must be working on improving that lately! Stephanie was very helpful in getting my issue resolved swiftly and efficiently.

FloraHealthshop
United States
Almost 3 years using the app
April 23, 2026

Nyle was helpful and efficient and new exactly how to assist me. Offered resources for information in a quick and understandable way! Thanks!!

SpiritHoods
United States
Almost 6 years using the app
April 22, 2026

Thank you Nyle for the great support! Very efficient conversation. Nyle has been most helpful and excellent in the communication.

Elastique France
France
3 months using the app
April 15, 2026

Super quick and very helpful! Irvin resolved my issue in seconds.

Mylee
United Kingdom
Over 1 year using the app
October 20, 2025

Easy to set up, powerful features, and very reliable. What really impressed me is their support team. Every time I had a question, they responded incredibly fast and helped me solve everything right away. Highly recommend it to anyone who wants to build a strong rewards program and improve customer loyalty!

DreamTraveller
Hong Kong SAR
About 1 month using the app
September 2, 2025

We've been using YOTPO Loyalty & Rewards Progam + Yotpo Reviews for more than 2 years now and our customers are really engaging. Also Customer Service is always ready to tackle our questions and bring helpful solutions to the table.

Sleeplay
United States
Almost 2 years using the app