Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

October 3, 2023

Staff is quick to respond to questions! Thank you!

Melissas Produce
United States
Over 2 years using the app
Yotpo - L&R replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

September 28, 2023

The customer support team has been responsible and super helpful with getting us migrated over. Rilu (and others!) were able to get my issues resolved quickly, helped when my brain couldn't handle dealing with behind-the-scenes chaos, and generally made it easy! I appreciate it.

Modern Rascals
Canada
Almost 3 years using the app
Yotpo - L&R replied November 28, 2023

Thank you for writing a review — we value your feedback.

September 5, 2023

Excellent customer service! App definitely helps gain and retain customers.

Shining Light Dolls
United States
About 4 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback.

July 26, 2023

I had a great experience receiving help to set up my rewards page. The representative was nice and very clear and responsive.

Lavender Meadows Co
United States
9 months using the app
Yotpo - L&R replied December 20, 2023

Thank you for sharing your thoughts with us!

August 3, 2016

Excellent ...Must use this ...

Saddles World
United States
4 months using the app
November 11, 2017

Awesome!!!!!!!!!!!!!!!!!!!!!!!

Surplusprovisions
United States
About 2 hours using the app
March 16, 2017

Good App. works just as stated.

Sportsfanisland Com
United States
About 6 hours using the app
January 1, 2018

Still exploring, but looks good

Dgstoreuk Com
United Kingdom
About 2 hours using the app
January 6, 2018

Great App! Easy to use and setup.

Chesshouse
United States
9 days using the app
February 16, 2016

Great App, easy to use.
Thank you!

Katze Boutique
United States
18 days using the app