Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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Arven was very helpful. It took a while for understanding to occur and a lot of screenshots and reiteration, but we finally got there in the end.
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The support was really good and helpful
Thanks for Gabriel S who solved my issue in a few minutes
We appreciate your feedback, thank you!
Gabriel was super helpful is resolving the issues I had with the app. It was very quick adn he was very responsive.
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Arven was a great help in fixing the app to load correctly on my page.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Rhenant was SO helpful adding something to my website quickly when I couldn't figure it out on my own. Would highly recommend this app and the customer service team!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
They are probably the worst service out there that is quick to take your money but not provide the support for the services. I cancelled this service back in July and they keep on charging me. Charge me again and you will get a lawsuit!
Thank you for taking the time to leave a review. After looking into your case, we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Was able to help me out very quickly and efficiently. Thank you!
We appreciate your feedback, thank you!
Thank you to Jeorge Kenneth V's help and patience regarding our customer having issues with their loyalty points. He was able to walk me though the steps to resolve it and sent me links and screenshots to assist. I had reached out a handful of times and wasn't able to get an answer. I appreciate it, Jeorge!
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Yoben M was so helpful! I really appreciated the speedy help.
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Such a great platform! The customer support team - especially Rilu & Gabriel have been above and beyond! We have been able to get our program set up so quickly and with such ease - wish we had started sooner! Great work to all, thanks again Rilu, Gabrie, and Yotpo!
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