Reviews (969)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

June 20, 2016

Love it, easy to use and lots of tutorials to help you along! Have no doubt this will help boost our sales!

Jade Creek Boutique
United States
10 minutes using the app
August 10, 2016

I've been using it on two sites now and I find it easy to understand and modify. The support is also good.

Sandra Jeffs
United States
19 minutes using the app
April 27, 2021

Our customers love the Rewards Program and the online support is fantastic. Thank you Jerrah for the help!

Jeff Mack Supply
Canada
About 2 years using the app
October 4, 2021

Jerrah has been amazing help integrating from a different app. Excellent customer service, would recommend!

Pretty Suds UKI
United Kingdom
About 2 months using the app
March 31, 2022

Rachel A., with Yotpo Support, was able to provide a clear and efficient answer for my question. Great job!

Quikflip Apparel
United States
About 1 year using the app
May 4, 2023

I just got it set up, but very much looking forward to using it. The tech helped me out and was excellent

MY TWO LADIES KNITTING
United States
4 months using the app
Yotpo - L&R replied December 20, 2023

Thanks for your feedback, we really appreciate it.

May 30, 2023

5 stars for Angelo ! He was super helpful and patient! Great and quick customer service. Thank you so much!

Sandland Sleep
United States
Over 1 year using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Edited January 4, 2018

Cool, the pop has helped in capturing email addresses
You can check ours out on https://hogfurniture.com.ng

Hog Furniture
Nigeria
6 months using the app
October 12, 2022

Maria was very helpful and patient in helping me with my enquiry. was able to resolve my issue very quickly!

Cliphair UK
United Kingdom
Almost 3 years using the app
January 2, 2023

Amazing customer service and app support! Erwin John C helped me and he was very helpful and knowledgeable!

Pom's ReLuxed
United States
About 2 hours using the app