Reviews (969)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

April 19, 2021

Team are really helpful in troubleshooting and getting us set up. Does what we need it to do for the most part!

Puppy Gang Fresh Foods
Canada
20 days using the app
July 28, 2016

Really easy to set up and very customizable. Only wish the enable/disable feature was available for all pop ups.

Sleep Yeti
Canada
40 minutes using the app
September 22, 2022

Maria Dis great! She is professional and was able to provide swift adequate help for my question and or request.

Steel Supplements
United States
Almost 3 years using the app
May 26, 2016

Just started using it and loving it already! It's amazing to to see instant results from the campaigns available!

Kollidea
Singapore
About 10 hours using the app
August 21, 2020

Support was quick to respond and help with questions. My customers enjoy earning points towards future purchases.

Urban Owl
United States
Almost 3 years using the app
February 23, 2022

App is great so far. Customer service is outstanding, especially Jerrah M who has been super helpful. Great job!

Honey Hijabs
Canada
2 days using the app
March 9, 2023

Gabriel is very helpful. The customer service of Yotpo is the best. We should learn from them! Thank you so much!

Meideya Jewelry
Singapore
9 days using the app
Yotpo - L&R replied March 14, 2023

We appreciate your feedback, thank you!

Edited August 28, 2016

Very easy to use app with video tutorials. Highly recommended with lots of basic features. One of the good ones!

Bushere Son Iron Studio Inc
United States
About 2 months using the app
May 12, 2021

Super helpful, thank you for everything Jerrah! Take it easy my friend! Time to go on vacation and drink a mimosa!

Canna River
United States
1 day using the app
February 15, 2023

Brilliant support when needed getting us set up. Can't wait to start using it and hopefully see some good results.

Hicks & Brown
United Kingdom
Over 2 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback.