Reviews (970)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

March 4, 2016

Very Fast response and my problem is solved within one day. App is easy to set up and useful . Highly recommended.

Ddhouse Com Sg
Singapore
5 days using the app
April 27, 2021

Quick, efficient, understanding, and helpful! I couldn't ask for better support. Thank you, Glenn! Yotpo is great.

Winky Lux
United States
About 1 year using the app
June 11, 2021

Great app and great service. Very quick and helpful. Chat was very clear and helped us well. Would really recommend

RHEASTORE.CO
Netherlands
12 days using the app
November 2, 2022

The customer service I was received from Josephine B. was immensely helpful during in the the installation process

freshiefemcare.com
United States
About 1 month using the app
July 20, 2021

Red Rose Naturals: Great customer service provided to our team to help better optimize this amazing referral program.

Red Rose Naturals
United States
13 days using the app
August 24, 2021

super fast and helpful on chat regarding some questions i had about point balance and the emails triggered by klaviyo

Clean Remedies
United States
6 months using the app
September 23, 2021

Jiemer was very helpful and answered all my questions very quickly! Thank you so much for your constant help, Jiemer!

Poppy Barley
Canada
Almost 2 years using the app
April 19, 2023

I still have to use the app but it seems like a very complete one so far. Awesome customer service helping set it up.

Tara Chial
Panama
About 1 hour using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

September 28, 2022

Support team is awesome, thank you angelo! I love so far the app & reward program. Hoping to keep growin the ecommerce

Flor de Venus
Mexico
About 2 months using the app
November 8, 2022

Erwin John was super helpful! Great tech support! Will refer more customers to try this app. Amazing customer service!

Pink Haley
United States
7 days using the app