Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

November 21, 2022

App is exactly what a growing site is looking for in customer interaction. I had their customer service walk me through how to install the code on my site myself! It was quick and easy, and I'm excited to put it to use.

Yes Men Outfitters
United States
25 days using the app
July 28, 2016

swell rewards is the loyalty program that i have been searching for to reward "good behavior" by my clients.....its easy to install and easy for clients to understand. Thanks Swell for making my clients feel appreciated.

Bspoke
United States
14 days using the app
November 16, 2022

Leonard helped me get my rewards page up, code implemented on my site, added to my navigation. He saved me a TON of time trying to figure it out myself. I love giving business to a company that has stellar customer service!

Open Range Angus
United States
20 days using the app
April 20, 2016

We use Swell Rewards for www.luxhairious.com and it fits our products perfect. We have a high end product and don't like to work with discounts but of course want to reward our customers for loyalty and referring us. Good job!

Luxhairious
Sweden
3 months using the app
January 8, 2016

Installing this app i was a little nervous as i'm not really tech savvy but it was so simple to use and set up and any questions i had were answered straight away with great customer service. Will definitely recommend to others

Dark Thorn Clothing
Australia
About 1 hour using the app
March 29, 2016

Love the app. We had a bit learning curve with set-up but really like the results. We see a major increase in orders and returning customers, many of them often express interest in having their account and liking their rewards!

Natural Clothing Co
United States
About 1 month using the app
January 18, 2023

Leonard G with support was awesome. I was avoiding tackling an issue thinking it would be a pain and he fixed it in minutes, tested, and answered all my questions. What a relief! Thank you so much, Leonard. You are the best!!!

RANAVAT
United States
Almost 2 years using the app
January 27, 2016

Great app! Great support! Was looking for the right referral & loyalty app for a long time. Was confused by many offers that not clear and overpriced. Swell is easy to setup, configure, and looks great in our shop www.onedtq.com

Onedtq
United States
About 1 hour using the app
September 16, 2022

Yotpo and Angelo in specific have been amazing and a real pleasure to work with. They are always prompt in response and have helped me countless amounts of times with troubles I was running into. Great great company to work with.

Thompson Ferrier
United States
3 months using the app
January 9, 2016

Love this app, easy to set up and understand, the best thing is customers can see the earn reward bar everywhere. Very nice !

The only thing needs to improve, maybe is the referal link could be our company name instead of Swell.

Aquarius Brand
United States
About 2 hours using the app