Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

January 17, 2022

very happy with the app, had a little difficulties on putting the rewards-page on the website, but thanks to the support of chris via chat, it was fixed in no time ! now active and very curious how the loyalty-rewards will please the clients :-)

Speranza-Speelgoed
Belgium
5 months using the app
January 23, 2016

This app has to be BEST rewards program. Simple and easy to use. Since downloading SWELL I have had an increase in sales. I wish I was using this app earlier. Thank you Josh for walking me thru everything. I appreciate you. A must for your business.

Green Hearts Pink
United States
About 23 hours using the app
October 6, 2021

Ritchie was a great help customizing the look and appearance of my referral from a popup to a tab. He even created-a-step by step video giving examples and showing exactly what I was hoping to achieve. Great app and customer service. Highly recommend!

Pure & Coco
United States
12 months using the app
August 18, 2017

Just started using swell and it's great! I love that I don't have to pay as a starting plan and can upgrade later, it really helps support the new start ups. Also, very easy to use and integrates the full loyalty program with emails and all. Love it :)

Scoria 2
Canada
About 1 hour using the app
July 14, 2016

Wish the free trial had more options. I need to see what the entirety of the program is like before I start paying for it. Otherwise, great options! Love the Custom option. Just wish I could play with it to see how it would benefit our Loyalty Program.

Le Mini Macaron 2
United States
About 19 hours using the app
August 26, 2021

It's a really great app, I just love that it lets me customize everything that I need and how I need it to be! The support is really amazing, Jerrah helped really quick, he was swift and precise on what I needed to achieve. Really good app and support!

konceptalbums.ro
Romania
44 minutes using the app
Edited April 5, 2016

I am so excited to have this on my commerce site. I have been looking for a fun way to encourage repeat guest purchases and Swell looks like great! Customer service is top notch. Love all the features and the ability to make ordering fun for my customers

Shopthelashchick
United States
3 months using the app
June 28, 2016

One of the best app out here, We were able to run first campaign, within minutes, Full customization was something we were after and all the referral campaigns can be just according to our design guidelines.

Amazing App... thanks Swell Rewards team..

Biainili
United States
About 4 hours using the app
August 9, 2016

Looks a useful addon to my site at www.mposhardware.co.uk- we operate in a competitive marketplace selling POS hardware, so any opportunity to retain and get new clients other than using Adwords is interesting. Set it up recently and support is excellent.

Pos Hardware 3
United Kingdom
About 3 hours using the app
November 16, 2022

Very easy to use and easy to create segments and run different reports. Chat support, specifically Jose Carlo T, was very helpful in explaining different data points for me and created a segment for me tor return to to pull the information I was looking for.

Riverbend Home
United States
About 3 years using the app