Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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It's amazing! I still don't know if it will improve my sales but it seems a very good app. There are many options and it covers almost all my needs. It's not super easy but enough clear. It takes some time to set up everything but I think it is worth www.medineterranean.com
Nice app. Robust performance dashboards. I had a question about a reporting function. Customer chat was quick and engaged. Jiemer was helpful. The exact function I asked for wasn't available however Jiemer helped point me towards another feature that also addressed my question.
My app quit working, i can't get in and neither can my customers. This has been going on for days. I got one response from support and then haven't heard anything. Please let me know why this isn't working!!!!! love swell rewards, it's easy to use and my customers are loving it.
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We completely understand your frustration. Your feedback is incredibly important to us and our support system has already reached out to you in hopes of fixing this issue. We apologize for this inconvenience and please reach out to us if there are any lingering issues.
I haven't completed set up yet (getting all of my new shopify options set up) but so far it's easy! I'm getting excellent customer support and looking forward to blasting the news of the new (new to my business) rewards program
I know I'm going to love it and so are my customers!
I've installed this app this evening.
Very nicely developed - clean interface, many customisabe options and straight-forward to use.
Hopefully I'll see noticeable differences over time.
Thank you to the developers for allowing this to be free for the smaller businesses out there!
I like that the text can be changed so that it can work for all languages. I dont like that theres no one to speak to on the phone - only via chat, as I think it would be a lot more efficient that way. However Jerrah from the chat was great and helped me a lot to get me up and running
The team at Yotpo are always very helpful and both our account manager Nadav and Rachel at the support team have been great. The app is intuitive, but when we need that extra support it is always on hand. We can't wait for our customers to use the Rewards and Referral Program. Thanks!
Shoutout to Glenn who helped solve a huge headache for me! Super quick, friendly, knowledgeable, and just provided an overall great experience. What a gem. I wish I could give 1k stars. [update] Elijah is a gem as well! Truly so helpful. Great job in hiring caring and attentive peeps!
The app works great and I love how much support I receive from their team. Each time I have an issue, they kindly investigate it and it gets solved super fast. I usually work with Fatima, who is absolutely lovely and incredibly helpful. So the overall experience is great! Recommend it!
Love their customer support!
I have spoken to Rilu Jane and although I had to leave my computer for 5-10 mins, she stayed with me on the chat and assisted me further to resolve the problem.
Also, the integration with Shopify is great! Especially the new Sticky Bar Placement option.
