Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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I love the embedded experience. Much better than the widget pop up some of the other companies are doing. Also love how it integrates with our Yotpo reviews and Klaviyo platform so seamlessly. Support is fantastic, very helpful and quick to respond. 100% recommend trying YOTPO Loyalty out!
Initial set up was pretty straight forward, but then there were a few questions I had and bits I wasn't entirely sure how to set up. I contacted the customer service team and was helped by Lemuel. They were amazing and patiently helped me set everything up. I am very happy with the results
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
We started with Swell and got grandfathered into Yotpo Loyalty. Liking it so far, we'll be upgrading plans soon and will update my review then as we implement additional features. I will say customer support is very fast and easy now - Reymond was a big help in quickly answering my questions.
The rewards have started coming in.Its been 2 weeks since we signed up for SWELL, and our sales have surely improved.
Keeping fingers crossed for further growth.
We make Vibrant Digital print Garments and Home furnishings and our customers are worldwide. We surely needed something like SWELL.
This is a highly customizable and engaging referral and rewards platform. Our dedicated success manager helps to keep us on the right path and optimize for more customer value and revenue. The support team is excellent as well. I have worked with Chris on multiple occasions, and he's been top-notch!
I have only been using the app for two months or so. I have accumulated a few email addresses since that time. I can not give it a true assessment at this time but I can say that people are signing up for the program points. That is a good thing. I am going to continue to use it to build an email list.
So far I really like this app for my store, www.sewvagabonshop.com . My business is an online fabric store that specializes in designer knit fabrics for the entry level designer and home sewer. I'm hoping to build a fantastic fabric loyalty and referral program to increase customer retention. Thanks!
We've used this app for a while for rewards and it's been great however there's been a lot of bugs and issues - partially due to our semi complex set up but also partially due to not clear explanation of point earnings/deductions.. Thankfully had Jiemer helped me with a recent ticket. Thank you Jiemer!
I rarely leave reviews, but these guys are deserving! Not only is the app robust and flexible, but their customer support was terrific. Vergian answered all of my questions thoughtfully so that we can better understand the available options and make the right choice for us. Really grateful! Thanks again.
So far so good. The only thing so far is that their are options for getting points for "likes" on both Instagram and Twitter, but there is not an option to this for Facebook (only points for viewing the fbook page). I will add any updates to this once I have more time to learn more about the pros and cons...
