Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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I just installed this app and had a few technical/functional questions. Kerby was very prompt and explained everything that I needed to know. It always makes you feel more trusting of an app/ product when you have a company that prioritizes customer service.
Very please with the swell app so far. I haven't been able to get the java script link to my rewards tab to work, and they charge $150 per hour to set this up for you which is a shame. Other than that I am very please with this rewards program. Thanks swell!
Just added the App to our Storefront! We are super excited that this App features all the things we were looking to add - Referral Rewards, Newsletter Signups, and a Rewards program. We are looking forward to building our business with the help of Swell!!!
Yotpo/Swell have built a very robust app with a good support team. Each member has been knowledgeable and helpful. Even had to customize some javascript on my checkout to accommodate my users and Jiemer helped me build new javascript making the process painless!
I didn't know which app to choose between the posibilities, but I'm glad I chose this one. I am delighted with this app. I just configured my entire rewards program in spanish as I needed, support has been great and I can't wait to see the results. I recommend it.
After six months, I strongly do not recommend Yotpo. It's a subpar product that is clunky and all over the place. Their admin interface is mismatched and terrible. It's waaay overpriced. Their outside marketing looks good, but once under the hood, you'll regret it.
Thank you for submitting a review, and apologies for any inconveniences you may be experiencing. We're constantly working to improve our products as well as our pricing and packaging options to ensure that they're easy to use and affordable. Our records show that our team was able to assist you, but if you're still experiencing difficulties, please let us know.
This is a very good and stable app that is easy to use and install. It has taken a little while for customers to come back in and use their points but it is starting to happen for us especially in Women's Fashion which normally does not exhibit much customer loyalty.
We subscribed and had some set backs with our development timeline to integrate and utilize the app. Kerby offered fantastic Customer Support, we received a credit from Shopify in a timely fashion for the months unused. We look forward to onboarding with Swell soon!
I love it so far! it was super easy to set up and customize to my brand. i had difficulty adding the rewards page to my website but i contacted support and it was done within 5 minutes of me reaching out to them. Jiemer John P helped me and he was super nice and efficient!
This app is amazing! We have everything at our fingertips. At first we were using several programs to manage different aspects of our website including customer loyalty, referral programs, newsletters, etc, but now it is all in one place!
Thanks SWELL!
Lavishar.com
