Reviews (970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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Yotpo loyalty & rewards has multiple ways to earn points, understandable interface and easy to set up. The customer service is always responsive and patient when I met problems in the process of setting, GREAT APP.
Tolle App, toller Support! Sehr geduldig und hilfsbereit. Besonders gut gefällt mir der Page Builder, ist einfach aufzusetzen und sieht gut aus. Auch die Punktehistorie ist klasse und für den Kunden sehr hilfreich!
GREAT APP! The experience after purchase is incredible! Jerrah M went above and beyond to help me and take the time needed to explain things thoroughly. The app itself is great, and their team is wonderful. Thank you!
Jovan solved my problem. There is tiny pop up in English, but It must be Japanese. He told me that it must be custom coding as Japanese. Thanks Jovan!
and Gab and Lemuel helped me with updating customers points balance.
Lemuel helped me about notifications!
J'ai installé l'application pour proposer un programme de parrainage sur mon nouveau site. Je n'arrivais pas à installer correctement la reward page sur ma boutique et Fatima L. a été très compréhensive et a réglé mon problème très rapidement. Le support est top !
Great App! You can set up a customized loyalty programm in just a few hours. It has a lot of options to customized your rewards and campaigns. Integration is easy and if you struggle with something there is a support which helps you in a couple of hours! Can warmly recommend yotpo!
This is a great app with excellent and prompt customer support. There was an issue with the conversion rate between Japanese yen and points, which resulted in some customers receiving the wrong amount of points, but the support team quickly resolved the problem, which was a huge help. The app offers a balanced solution for beginner shops as it allows for basic functionality with the free plan.
Thank you for sharing your thoughts with us!
fast answer and very clear
So far so good
Thanks for your feedback, we really appreciate it.
love it
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
