Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

July 25, 2016

The customization is great, and there are explanations for the different settings! Very user friendly and appealing to the customer.

Tangled Jewelry
United States
Over 4 years using the app
October 17, 2016

Super user friendly, and its only been a few short days and customers are already participating! What do you have to loose? -June at nextridgeapparel.com

Next Ridge
United States
2 days using the app
August 24, 2016

So far we love the app ! You can visitChair Source and you'll see it in action :) BTW, Customer Support is awesome.

Chairsource
Canada
7 days using the app
April 28, 2019

So far this app is great! Easy to setup and not much to manually do. Fully automated! I like the referral program; will help with bring traffic to my site!

PLAYCODE:3
United States
About 4 hours using the app
June 14, 2021

Useful app and great service. Very quick and helpful. Mr. Jerrah as a support agent was very clear and helped me more than one time. Recommended from my side ;)

wonderbeauties.love
Iraq
4 months using the app
July 22, 2016

Awesome set-up - video tutorials are easy to follow and assisted with completing set-up in order for our customers to enjoy a really cool loyalty points initiative.

Thezebra
Australia
4 months using the app
July 17, 2020

This app was really easy to use and was so quick to set up. I created a loyalty scheme in minutes and was able to match it to my brand and store these easily. I love it!

Model Railway Scenes
United Kingdom
5 months using the app
June 7, 2016

Incredibly intuitive app. I've learned so much in such a short period of time. It's all about return customers. Thank you SWELL for helping out Brimz Hat Boutique!

Brimz Team

Brimzofficial
Canada
7 minutes using the app
September 25, 2016

Just learning to use Swell, but its idiot-proof design and simple ideas make it a great app for small businesses like mine! Its uncomplicated, and hopefully keeps my customers coming back for more!

Jbd Online
United States
18 days using the app
Edited October 17, 2016

Setting up Swell was relatively easy and even rather fun. I am looking forward to seeing how Swell increases referrals and repeat traffic.

2016-10-17: Update - Continues to work well with minimal upkeep.

Hagan Ski Mountaineering
United States
9 months using the app