Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

April 24, 2016

Love this app. So easy to setup, and great customer service! This app has so many great features.

Neverlift Apperal
United States
21 days using the app
Edited January 25, 2022

my customers love the rewards program so much and raymond was so helpful and fast! love it! thank you yotpo!

Kendall Conrad
United States
Over 1 year using the app
May 12, 2016

great producct. used it for my store www.thephonerush.com and i like the free up to100 customers feature best

Phone Rush
United States
5 minutes using the app
Edited January 11, 2019

This is perhaps my favourite shopify app.

Customers love it and requires very little input from me. Swell Job!

Farmgate Jamaican E Market
United States
Over 2 years using the app
January 19, 2023

Rowell has been amazing at helping me setting up a campaign and review it. Great service from beginning to end !

JNX Sports
New Zealand
3 months using the app
October 21, 2016

Really great app! Has a lot of free features available. Awesome if you are just getting started with your shopify store.

Ninjanutz 2
Mexico
Edited August 11, 2016

Swell makes it easy to develop a great refer a friend campaign. Highly recommend the app to anyone looking to build an online store.

Reachtherapy
United States
About 2 months using the app
September 21, 2021

Ann and Sheen were so helpful. They responded to my queries very quickly and easily resolved all my queries. Amazing service, thank you!!

Hair Virtue London
United Kingdom
29 days using the app
Edited March 20, 2019

Very useful app to setup reward points & to increase conversion and help in marketing, even the free plan is good. I would highly recommend.

Tie-Fly
United States
About 1 hour using the app
June 20, 2016

Even this dummy understands this app and how to get it up & running. Congrats on creating something that is logical, applicable and useful. Cheers !

4daughters Com
Australia
6 minutes using the app