Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

March 16, 2018

awesome service and even better people behind it! Would recommend to everyone!

Madeincookware
United States
3 minutes using the app
July 27, 2016

great concept and idea, settings area needs alot of work, looks like something made in the 90's

Eagle Beadz
United States
18 minutes using the app
March 27, 2018

Rewards and Referrals by Swell is a great App to have especially if you are just starting out in the online business. It help to bring traffic to your site and increase sales as well. I would recommend it.

Scarlet Bloom
United Kingdom
9 days using the app
September 9, 2020

Great app, we have the silver plan. I would love a bit more customisation capabilities but for the price and level of service I think it is amazing value. Kerby is a star!

Prismologie International
United Kingdom
About 1 month using the app
Edited November 15, 2018

Maybe if I leave a bad review, someone will finally reach out to us to help with installation questions? No contact/chat options anywhere. Not integrating anything that doesn't work properly and the interphase is not intuitive.

The potential for the app seems nice but it currently feels spammy and convoluted.

Fat Snax
United States
About 19 hours using the app
December 8, 2023

Uninstalled but reviews will not leave!!!

Renown Premium Hair
United States
About 17 hours using the app
Yotpo - L&R replied December 21, 2023

Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved the uninstallation issues and have removed all codes related to our product. If there's anything else we can do to assist you, please don't hesitate to reach out.

June 15, 2022

Bin zufrieden. Gibt viele Design möglichkeiten und macht Spaß zu arbeiten. Auch guter Support bin echt zufrieden

Pfoten Store
Germany
3 days using the app
September 1, 2024

Nice support!

App-temp
United States
16 days using the app
Yotpo - L&R replied September 3, 2024

We appreciate your feedback, thank you!

July 7, 2026

Haggar.com
United States
5 months using the app
September 4, 2026

The Female Company
Germany
Almost 2 years using the app