Reviews (168)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app as a reliable, time‑saving way to sync products and inventory across multiple Shopify stores and regions. They say real‑time updates prevent overselling, even with thousands of SKUs. It supports dropshipping and collaborations, syncing inventory, prices, descriptions, and variants with flexible options for currencies and languages. Setup is described as quick and intuitive, and support as fast, patient, and willing to customize features.

April 26, 2020

This app is wonderful. I would like to give 10 stars instead of 5 stars. It is very easy to sync and works very well. If you have anything to worry about, it is solved immediately by their great customer service. I appreciate Rayman so much to help me each time I ask for help. Thank you so much!

小鳥雑貨専門のお店 スウィート・バーディー・ブティック
Japan
9 months using the app
June 5, 2020

The Syncio app is an absolute game changer for my business. As a multi-vendor marketplace, it streamlines everything. The support team is fabulous and has hopped on 1 on 1 calls to help get everything set up and running smoothly. Could not recommend this app and team more - thank you Rayman and team!

Modatrova
United States
9 days using the app
Edited December 3, 2019

This app has been instrumental in syncing data between our wholesale and retail stores. The team is very consistent about responding in about one business day and has always been very generous with their time and support. Syncio is definitely one of our preferred App publishers for our 2 Shopify stores.

ACUITY Instruments Wholesale
United States
2 months using the app
Syncio replied December 3, 2019

Thank you so much for the kind review! Our customers are why we exist so we really put in the effort to make sure that you are getting the most out of Syncio. Looking forward to providing tremendous value to you in the future!

May 28, 2019

So happy with the product and all the work Jimmy and Fei have done to ensure everything is working smoothly. They are constantly improving and rolling out new features. It's been a perfect solution for us to keep our inventory levels across two country stores synchronised without the need for an expensive ERP.

Blue Bungalow
Australia
2 months using the app
March 7, 2019

This app is great for real time updates on inventory for multiple stores. We have the complexity of both B2C and B2B stores and this app can cope really well. Mostly I am thankful and impressed by the support we have been given by the team in helping us understand the app and make changes as our business changes.

INDEVA CO.
Australia
4 months using the app
June 20, 2018

I use Syncio to run both of my stores and needed it to sync inventory real-time as updates came through but also be able to customise product prices and descriptions in a different currency and language. Syncio does both of these really well, its simple and fast to use, and the customer service is fantastic. Highly recommend!!!

Mister Sfc
United States
5 months using the app
September 4, 2019

Syncio was vital in ensuring the wholesale part of my client's store synced seamlessly with the retail side. Rayman, Jimmy and the team even went to the effort of customising it to suit my specific needs and talking me through how to use it over the phone.

Great add on and great support! Thanks for going the extra mile to help me.

Niki's Natural Wipes
Australia
15 days using the app
Syncio replied September 16, 2019

Thanks so much for your kind words! We try our very best to meet our customers needs. Super happy that you are satisfied with Syncio!

Edited January 7, 2019

Wow this app is great and so is the customer service! I had a few questions at first, and Jimmy responded quickly and then got the whole thing set up and mapped all my products for me. Then I needed something custom for my store setup and he found a solution and implemented within hours! Refreshing to find a good product with wonderful support.

Greener Earth Nursery
United States
2 days using the app
July 26, 2021

We use this app to sync inventory between a wholesale and retail store. We have high volume flash sales on our retail store that other inventory sync apps were not able to keep up with. Syncio has worked great and they have been with their customer service. Anytime we have had questions or needed help with properly setting things up, Syncio has been overly responsive.

PixieLane Retail
United States
5 months using the app
August 14, 2018

Our stores were unique in that we had large amounts of products. We had techinical trouble and contacted Syncio. They never gave up and help us through a tough time of getting all the products syncing and working. That is not easy when you have thousands of products. We applaud their dedication and commitment to supporting their customers. Thank you for your hard work Syncio!

Onegunranch
United States
About 2 months using the app