Reviews (168)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, time‑saving way to sync products and inventory across multiple Shopify stores and regions. They say real‑time updates prevent overselling, even with thousands of SKUs. It supports dropshipping and collaborations, syncing inventory, prices, descriptions, and variants with flexible options for currencies and languages. Setup is described as quick and intuitive, and support as fast, patient, and willing to customize features.
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Syncio is the perfect app for seamless integration between stores. We have used Syncio for years now with our drop shipping retailers and it's always been super easy to use, with great customer service if we've ever needed any assistance. Would highly recommend!
Great app, it's helping us efficiently manage our wholesale and retail store inventory. It's been pretty seamless to use thus far. The customer service team is extremely helpful and attentive. They've responded to all of our inquiries. I highly recommend.
Thanks for your wonderful feedback! I've let the customer support team know, and your feedback has made their day!
Cheers,
Jimmy
Syncio has been an absolute game-changer for our business. We’ve worked hard to create partnerships with other organizations to offer a mutual product-sharing and bundling strategy, and Syncio has been central to making this collaboration seamless. It enables us to offer enhanced bundled discounts and shared product listings, providing customers with a much broader range of options while driving increased sales for everyone involved.
The app is easy to set up and makes syncing inventory across different stores effortless and incredibly efficient, saving us countless hours of manual updates while keeping our stock levels accurate and in real-time.
Customer support has been top-notch, with quick responses and helpful guidance whenever we’ve had questions. A special shout-out to Claudia, who has always been quick to assist us—her dedication to customer satisfaction really stands out. It’s clear the Syncio team is focused on making a positive impact, and that resonates with us.
If you're managing multiple Shopify stores or collaborating with other businesses, Syncio is a must-have for seamless product syncing, increased sales, and stronger partnerships. Highly recommend!
Thanks so much for your thoughtful review! This is the type of validation that provides so much motivation for us. I know that Claudia has worked tirelessly and to hear your shoutout means the world to her and us!
Cheers,
Jimmy
Syncio Multi Store Sync app does exactly what I need it to. This is great for people who have multiple stores that need to sync inventory, product changes, prices, etc. Support is very responsive. Great app!
Thank you for the great feedback! Looking forward to building more great features for your business.
Cheers,
Jimmy
We have been using Syncio for a number of years to sync inventory and data between stores; it couldn't be easier to set up and it saves us so much time!
We have installed the app and found that the app will hackjack the inventory sync even if you didn't turn it on. We had turned on the product sync only but it keeps updating our store inventory. We used another multistore app for inventory sync and it makes double count. Then we have disconnected and realised that the ALL inventory has been removed after disconnection. And our live website keeps hidden our products, we missed lots of sales. Then we tried to uninstall it, the removing inventory tasks won't STOP. And we tried to contact them with email only during the Australia business hours (This company is Melbourne based and we are Sydney based). And there is no one replied us back for more than 2 hours as this critical period. They have removed 600+ SKU and keeps removing the inventory. We even tried to contacted their CEO and founder in LinkedIn but no response still.
Thanks for your review, we are really sorry about your experience with Syncio, we got into business to help great businesses such as Sage and Paige, not cause problems, so this one has been disappointing for us too.
We do want to clarify a few points in the review so that hopefully this helps align our shared understanding of the experience better, but also to help others who may be considering using Syncio in the future:
1. Syncio is an inventory syncing app so by default inventory sync will be turned on, not off. If you want inventory sync to be off, you can do this by requesting with our customer support team to turn this off.
2. Syncio can zero out stock in the Destination Store when you disconnect the Source Store (either by disconnecting via Syncio or uninstalling Syncio). This is to prevent oversell as the Destination Store inventory will no longer be updated. In your case, this was obviously not the preferred approach as you had another multistore app that was syncing inventory for you already. In this situation, we can do better to understand your setup and better inform you of the consequences of using two multistore inventory apps at the same time. You can also disconnect a Source Store without zeroing stock in Syncio as well - again, we will look into better educating our users around this option in our UX and help guides.
3. There was contact made to the CEO and founder on Linkedin, and there was a response within an hour, despite Linkedin being an out-of-app channel. We take the feedback on to try and reply as soon as we can. It was unfortunate that this time around we were unable to respond as fast as we normally could.
Super easy to set up and easy to manage. App is very fast and allows our users to sync up to 10k products from our inventory. Customer service answered all our questions and took out suggestions for new features.
It has been very helpful to our business!
This app does everything we need - syncs inventory across multiple websites from the parent website wwww.justjits.com. We've required assistance with a few things along the way, and the App Support is great! Thanks team!
Thank you so much for the warm feedback. Let us know if there is anything else we can help you with!
The support team is highly responsive, easy to reach, and helpful.
The support team has been very helpful in providing clear and timely clarification on our integration questions.
