Reviews (222)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful bookkeeping automation tool that syncs detailed Shopify and multi‑channel transactions into QuickBooks and Xero. They highlight accurate handling of complex setups, full breakdowns of sales, fees, taxes, and refunds, and easy payout reconciliation. Many value advanced configuration, historical imports with duplicate protection, and reliable background syncing. Support is frequently praised as responsive, patient, and hands‑on with setup and troubleshooting.

August 30, 2022

Pretty happy with the app so far, it cleanly reconciles my transactions and all fees through shopify payments and paypal. There was a bit of a set up and if you're not familiar with bookeeping, you might need to make sure you set it up correctly. Only drawback so far is that it doesn't sync klarna payments.

WAWWA Ф
United Kingdom
6 days using the app
June 22, 2021

We have received AMAZING support from the Synder team, mainly Anna & Darya, who has spent countless hours assisting our company in customizing the app to fit our needs. They are experts in the integration of Synder and QuickBooks and are always available and communicative regarding any questions or issues we may have.

KOS.com
United States
3 months using the app
June 29, 2021

Lizzie was absolutely amazing! Patient and professional and extremely knowledgeable in all things for this quickbooks>Shopify connection. We have been struggling for months to get this working correctly with other apps. I am so glad I found this and am looking forward to the customizability and flexibility it provides.

Dog Wizard
United States
3 months using the app
January 28, 2022

This app has been a HUGE timesaver. The ability to bring over all of the transactions from Shopify and Amazon has saved me a ton of time, and the personalization options within the app make this process so much easier.
I also had a great initial introduction/setup call with Helen from support. Huge fan of this app so far.

Foldies®
United States
3 days using the app
November 7, 2022

The service from the customer support time is great. Keith especially has been an amazing help!
As for the app, processing times are quite long and quite pricey for high transaction businesses. Also, some key functionality is blocked until you have spoken to their onboarding them which adds further delays if you are trying to get it set up quickly.

The Lash Hause
United Kingdom
11 days using the app
March 6, 2023

I have been working with Synder for the past few months and have been impressed with their services. They make it easy for us to keep our transactions synced with Quickbooks. The team is always available to help with issues, and the customer service is top-notch. I especially want to thank Andrew for the outstanding support he has provided me with.

KANSO
United States
11 months using the app
Edited May 24, 2022

Synder has been a complete life saver for our business. In terms of automating the process between Shopify & Quickbooks I couldn't think of a tool which could do a better job. The smart rules option is super handy for country based tax codes and the customer service, in particular Pauline and Helen have been incredibly responsive and helpful. Would highly recommend !

GGV Eyewear
United Kingdom
Over 1 year using the app
January 31, 2023

We had issues with reconciling Shopify deposits with the Bank feed using Synder. Synder listened to our issue, which I believe is a "we" larger than just our firm, and is updating their Journal Entries to accommodate days there are more than one deposit. They listened, they are easy to work with, they are professional. Support is critical to work with these apps.

Dangkeebs
United States
9 months using the app
December 1, 2020

This app has saved us hours and hours of billable bookkeeper work. With the press of a button, all transactions can be synced to our QuickBooks from Shopify and other payment systems. Support has been phenomenal as well. There was an issue with one of our tax IDs showing incorrectly and they called us to get us to fix it. Highly recommend this app. You won't be disappointed.

Ativo Skincare Inc.
Canada
2 months using the app
May 8, 2023

Synder has worked really well for my business! The syncing has made it SO much easier to manage sales tax and the various payment streams (Paypal and Shopify). Customer support is AMAZING; George and Vita have been super helpful and attentive. I have no experience with accounting and they have been really patient and explained everything in a way I can understand. Highly recommend!!

Casa Granada
United States
About 2 months using the app