Reviews (222)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful bookkeeping automation tool that syncs detailed Shopify and multi‑channel transactions into QuickBooks and Xero. They highlight accurate handling of complex setups, full breakdowns of sales, fees, taxes, and refunds, and easy payout reconciliation. Many value advanced configuration, historical imports with duplicate protection, and reliable background syncing. Support is frequently praised as responsive, patient, and hands‑on with setup and troubleshooting.

June 28, 2021

We used Synder to import transaction data into quickbooks from several months back. Other apps we looked at didn't allow us to sync the old data, which was far too much to input manually. We got a call from their support team, and Lizzie was able to help us set the system up so that it would require little input from us moving forward. Would definitely recommend to sync Shopify data with QBO!

Indisposable
United States
7 days using the app
Edited June 9, 2021

After working with several different popular apps, I have determined this is a no-brainer as to the BEST platform. It works so easily and even does the matching process for bank deposits! The price is great and the support is great too (shout out to Kay & Kiryl for their patient help!). As an entrepreneur that is also a bookkeeper, I am happy that this app gets so much manual time off my back.

Moskinto USA
United States
3 months using the app
Edited June 25, 2021

As COO of a bookkeeping firm I work with many apps that connect to QuickBooks and I have to say Lizzie and the Synder Team really do a fantastic job of support clients. They also have a great product with good options for customization. Since my first review I also need to add Anna and Tony are also really responsive and helpful. It appears the culture at Synder is customer focused. Great partner.

Sprout Home
United States
15 days using the app
Edited February 4, 2021

I've been using the app for a few months now and it integrates really well with QB! Not only can I have multiple payment accounts automatically sync through Synder, but I also created categorization rules to automatically apply the right labels to each transaction. On top of that, Lizzie from the customer support team is responsive and actually helpful. Would highly recommend for anyone looking to automate their QB more.

NewBeeDrone
United States
27 days using the app
Edited September 20, 2022

For more than 1 month, the transactions made via Shopify payments are not imported into Synder (for some reason). Because of that, I cannot create invoices for my customers into Quickbooks, which is SUPER important to every business. I have contacted the customer support multiple times, and they keep answering they are on it for more than one month! Absolutely nothing has been done. They don't seem to understand the urgency of the topic...

Moonizip
France
Over 1 year using the app
CloudBusiness Inc replied September 26, 2022

Hello, we are sorry to hear about your experience. Each improvement of the software may take some time - from 2-2,5 weeks to several months - depending on what needs to be improved and how much effort of our devs has to be involved. Reviewing your recent email communications, we see that the workaround suggested by our team has worked, and now you can successfully sync Shopify transactions into your accounting software. Our representative has contacted you to make sure that all questions are resolved, so that you can continue using Synder to solve the day-to-day issues of your business.

April 28, 2021

Synder is a huge time saver ! This is definitely the perfect tool if you run one or several Shopify stores and want to automize the accounting part of it into Quickbooks online. Basically, Synder will be able to do following tasks in bulk : create sales receipts in QBO, sync the Stripe payout and reconciliate both in Quickbooks in one-click. And it totally removes the hassle of accounting for Stripe fees, refunds or other e-commerce accounting specificts...

Le Cadeau Français®
France
6 days using the app
March 25, 2023

We have eliminated hundreds of manual data entry hours with Synder. I've worked with multiple intagration systems and by far this has been the easiest to use. They have an instant chat bubble so I can ask a question and get immediate help. Andrew has been super helpful with setting up and testing integrations when we added new platforms to automate. Honestly - this is the easiest of platforms to use if you are looking to sync orders, accounting and inventory between platforms.

Trixie and Milo Wholesale
United States
5 days using the app
January 31, 2023

I was skeptical about whether or not I needed this and was almost ready to bail on it, but then was won over by a FANTASTIC support team (Helen in customer success and then I got Andrew a few times over chat) that helped me get everything up and working and then were SUPER receptive to getting feedback and suggestions on how to improve things. Everything is REALLY customizable which is awesome - it takes a little bit of extra work to get it set up, but once its done its done and everything just WORKS.

Cru Candle Co
United States
About 2 months using the app
May 11, 2023

We shopped around looking for a better way to import our transactions into QBD. We have a complex Shopify store and our QB is hosted on Right Networks. After some tries and fails, we found Synder. We have had tremendous support from their support department! They are quick to respond and even if a solution is not readily available, they never give up and keep trying until they can, or they send it to the development team to see if it is something that can do in the future. Great folks, great products!

Senergy
United States
About 2 months using the app
December 30, 2022

We have had Synder for a little over a year to sync our Shopify and PayPal to our QuickBooks. Recently we noticed some discrepancies in our reporting between the platforms. We scheduled a call with Vita in support and we could not be more pleased. She answered all of our questions, found the areas we needed to address, and patiently walked us through each step to get us back on track. We strongly recommend this software for anyone looking to take their online store to the next level and Vita in support for top notch care!

B2BFAB
United States
Almost 2 years using the app