TR: Auto Tag Orders, Customers

Been using this for a while - it's simple to apply and helpful for us to track orders and draw attention to more complex ones. Key though is when there have been occasional problems, Kets has been speedy and very helpful in resolving them.

The customer support team are second to none.

Kets was incredibly helpful setting up our account & creating additional tagging rules for us based on some unique requirements.

The app itself has all the functionality you want for order & customer tags & is very straightforward to use.

Would recommend this app to anyone.

Does EXACTLY what it says...very well. There is almost every possible option for tagging. And if you don't see what you need, a quick email to support will get that option added quickly. I needed help with tagging for a specific rule type and they had it added in a matter of hours. Can't say enough good things about these guys!

I have been using ReConvert for nearly a year to offer coupons and upsells when folks check out. The problem was that I DID NOT want to give deep discounts to folks who had already bought Product X. TagRobot to the rescue by automatically tagging customers who bought Product X, then ReConvert checks to see if that tag is there before offering a discount. It's a little "swiss army knife" kind of app that automatically tags and segments your customers based on a bunch of things to help you do cool things to your Shopify store that actually move the needle and make you money. I would highly recommend TagRobot and Kets (the owner) is very responsive and friendly.

Apparently, the app is broken. Tried to install this app. The "free" version would not activate. So I decided to try the $5 a month paid version. That version would not activate either. So I deleted it. But, I still got charged $5 for nothing. -- UPDATE: Since the developer responded promptly and proactively, I've adjusted my review from 1 star to 3 stars. --

We were looking for an app to replace Shopify Flows that will help us tag customers based on their orders. This app indeed fulfills our requirements and provides us with just the solutions we needed. It is also very simple to use when selecting which triggers to use and when it should apply. Customer support was amazing -- speedy response time and helpful all the way!

TagRobot works GREAT! They answer questions and it is SUPER easy to use. We use it to "tag" our retail customers from our website as we have both retail and wholesale customers on our website. We wanted the customers tagged so that we could easily send out emails to our customers using the Shopify Marketing emails. It works GREAT!! It was easy to implement and SAVES US TIME! We use A LOT of apps and this developer is the MOST responsive! 10 STARS!

I use this application for some specific requests from our company. I am missing a simple rule that I did not find in other plugins either. I simply asked TagRobot technical department to develop it for us. To my great surprise, it was accepted and in a few days, it was done. We tested it - it works perfectly. The functionality was - adding a specific tag to new registrants depending on the domain name of emails. I continue to work with them and ... thank you very much for helping us.

I've been using TagRobot for about 4 months now. I use it to automatically tag orders based upon customer tags. It works great!! Simple and easy to use yet has lots of flexibility.

Great app, very easy, and the historic tagging feature is so useful.
Kets was super helpful when we had questions or configuration queries.
Using the Pro version, thx!