Reviews (34)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 4, 2021

Hello, it was working so far but for any reasons, it's not working anymore. I have to refresh to see the wanted tag in new orders.. Do you have any idea ?
Best regards

Petites Caves
France
2 months using the app
LiteSky LLC replied May 4, 2021

Hi,

Thank you for writing in, we are aware of the issue and our developers are working as quickly as possible to resolve it. As you correctly noted rules still run when triggered manually, and we anticipate them running automatically again no later than the end of this week.

Thank you again and again my sincere apologies.

Matt

November 7, 2022

This app is straightforward and simple to use. The import function to add or remove tags are useful as well. Support is extremely fast and helpful

Mis Claire
Malaysia
18 days using the app
October 21, 2021

A great app, I use it to tag products to send to mailchimp so I can automate tailored emails depending on which product was sold.

Hyde Hives
United Kingdom
3 months using the app
Edited November 16, 2021

Really great developer response time. Built a custom addition for us to track subscription orders vs non subscription orders.

Something & Nothing
United Kingdom
Over 1 year using the app
May 3, 2022

Great app, does what it says, easy to setup and easy to use. Fantastic customer support. Highly recommended TagRobot!

TributeCollective
Australia
About 1 month using the app
March 10, 2022

Very useful tool to help segment lists through automated tags. Easy to set up and tons of options to trigger tagging.

Greenlight Surf Co.
United States
Over 2 years using the app
March 18, 2022

Great app which helps us with Marketing Automation. Awesome customer service to tackle our specific needs.

cheezy Käseboxen | Schweizer Käsevielfalt online bestellen
Switzerland
Over 1 year using the app
March 1, 2023

Simple and easy to use. I needed a new rule and they were very quick to code it for me - thanks again!

Salad Servers Direct
Australia
Over 1 year using the app
August 21, 2026

Hello, is there a customer service email?

pleas, send me hello: marketing.annaprata@gmail.com

Anna Prata
Brazil
2 minutes using the app
LiteSky LLC replied September 7, 2026

Yes! We've connected now, but feel free to reach out to our support team at support@tagrobot.io with any other questions.

May 4, 2021

I think this is the app for me? but I can't download anything. It says unauthorized. bummer... I'm reading they are fixing the problem. I hope this happens soon as manually entering tags is getting tiring...

Fat Moon Mushrooms
United States
5 minutes using the app
LiteSky LLC replied May 5, 2021

Thank you for your patience. We believe we have all the issues resolved and if you could please try installing again we would greatly appreciate it.

Thanks!

Matt