TargetBay Product Reviews

I've been with TargetBay for several years now. My personal CS agent, Ron, is always readily available to help and gets any issues fixed quickly.

This company cannot be trusted they cost us 100's of dollars because they did not follow our policies which we made VERY clear to them from day 1!

They sent out emails and showed popups with information that goes against our policies which included discounts advertised on them, which I told them in our very first conversation “We do not EVER discount our products” to which they replied “that is ok we will not offer discounts”.

We told them 5 times DO NOT EVER SHOW OR OFFER A DISCOUNT and yet they repeatedly kept doing it

I was also told that TargetBay is an Atlanta based company and I will always be able to talk with people in Atlanta but EVERY login to our Shopify account has been from India, and the guy who wanted to do the webinar to show me the back-end was in India with a VERY thick accent.

We have been using the app to gather and show reviews for products on our site. AK got that setup and looking good right away. Had a great call with Balli and AK regarding strategy, function, features for implementing email automation, retargeting and pop ups. Really helpful and excited to get started with them.

I have been working with AK from TB for about 6 months now. He has done a great job with responding to my emails and helping us increase STDIO Beauty's sales through email marketing. He takes the time every week to help me design and schedule email templates to send out which is very helpful for me considering my busy schedule.

We are glad to be working with TargetBay. The reviews are helping to increase sales. Our Account Manager has been very responsive when issues or questions arise. We always hear back and in most cases extremely quickly. We have not had big issues, as it works well, but rather little start up questions, etc.

Ben is my account manager and is wonderful. I often forget I am running ads, and he checks in with me to make sure that they are preforming the best they can whether that means a new ad set or a new targeting set, he is always checking to make sure my ROI is amazing. I am very happy with this service and will use it for the foreseeable future.

TargetBay is a great partner for my online business. Working with Danielle for the past 6 months has been a real pleasure. She is professional, courteous, and insightful on ways we can improve our business model through reviews, automation, and email marketing. Danielle goes the extra mile--always prompt and attentive to our everchanging marketing needs.

It has been a pleasure working with TargetBay. Good for our size company. They are flexible and fast responding and were able to implement email campaigns and pop ups and reviews that we think will help with the conversion of our website. Their dashboard could use a little improvement but it is already more than functional. We are looking forward continuing working with them.

This is a great product with excellent support. They were very helpful during the setup, as we worked to customize the look and feel that we wanted. Customer service responds extremely quickly if you have any issues, and our review program has really helped to drive SEO and revenue. This is much more cost effective than some of the other, high-end review programs and the results are superb.

Target Bay is the best! It’s onboarding process was seamless. Danielle transferred all my reviews from Mailchimp and organized them for me. She was able to implement my pop ups and reviews on both sites within a few days. I have also utilized Danielle to send out email campaigns. The pop-up, reviews and emails campaigns have all had tremendous success. We saw a huge return within the first month. Best of all, the pricing is very reasonable. We highly recommend Target Bay!