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I would strongly recommend NOT installing this spyware at all. Even after you uninstall it, it spies on your traffic and sends you email updates that you no longer want or requested. If you do install it and change your mind, you have to manually go back in and remove traces of the software garbage it leaves behind on your site.
the shame thing is the $29 AI plan is not available in shopify
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam
Impossible to fault it. Works really well and looks really great.
We were using Zendesk but tawk.to is easily a match for it (much cheaper too) and much easy to integrate in Shopify.
Hi Playblue,
Thank you for choosing tawk.to and for sharing your review with the community!
We appreciate your feedback and are happy to know that you find great value in using our app.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
One of the best apps in the app store, and the best part is that comes for free. Thumbs up
Hi Amdivetest,
Thank you for that thumbs up and for finding our app to be the best in the market!
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Very Hard to install. I uninstalled in order to do a fresh reinstall but the system blocked me.
Hi Le Tablier Bleu,
Thank you for choosing tawk.to and for sharing your challenge here.
There is an easy fix if you encountered issues when installing the tawk.to chat widget on your Shopify dashboard.
Follow the steps below to install the chat widget:
1. Clear your browser and cookies.
2. Log in to your Shopify dashboard.
3. Visit https://apps--shopify--com.storefront-preview-proxy.getredo.com/tawk-to.
4. Click the Add app button for the tawk.to app.
5. Select the green Install app button to continue. You'll then be prompted to log in to your tawk.to account and give permission to Shopify.
6. Then log in to your tawk.to account from the tawk.to app in your Shopify dashboard and choose the property and widget you would like to add to your site.
The widget will be added to all pages of your Shopify site.
Helpful link:https://help.tawk.to/article/shopify
An alternative way to integrate tawk.to with your Shopify site is to copy and paste the tawk.to widget code into your site's HTML before your site’s closing body tag.
For more information, read this article: https://help.tawk.to/article/adding-a-widget-to-your-website
You can reach out to us 24/7 for support with any urgent matters. Our live agents are always available to assist you.
You can also email me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Great app! Easy to install and use with both web, phone and windows based clients.
Hi Australian Jet Ski Parts,
Thank you for choosing tawk.to and for sharing your review with the community!
Our tawk.to app can easily be accessed via web browser, desktop and mobile apps.
Check out the links below to download the app:
Windows App: https://www.tawk.to/tawk-to-for-windows/
MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/
iOS app: https://apps.apple.com/app/tawk-to/id907458277
Android app: https://play.google.com/store/apps/details?id=to.tawk.android
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Fantastic app, just waht we were looking for.
www.pharmacy4life.co.uk
Hi Pharmacy4life,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you love our product and find it a perfect match for your business.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
WoW! I can't believe this awesome app is FREE!!!
This is a must have app on your store, i'm still shocked that it's FREE!
Hi Eco Matcha,
Thank you for choosing tawk.to and for giving us an amazing review!
Yes, the tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
We have reached our 5-million-user mark and we thank you for it making happen!
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
