Reviews (89)

Overall rating
3.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 21% of ratings are 1 stars
July 26, 2018

%100 Free, sound good!. I like this app very useful.

Pierre Cardin Home
United States
About 1 hour using the app
tawk.to replied September 27, 2021

Hi Pierre Cardin Home,

Thank you for giving tawk.to a 5-star review!

We are still and always be FREE!

We appreciate the feedback and we thank you for the continued support of our product.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

June 14, 2017

My customers love this! Talk to me at any time and get advice on products, great app

Best Home Rugs
Australia
3 months using the app
tawk.to replied October 25, 2021

Hi Best Home Rugs,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you love our product and find it useful for communicating with your customers.

We appreciate the feedback and thank you for the continued support of our product.

We value your feedback and will continue to provide excellent customer support to all our users.

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

March 25, 2021

Excellent free live chat app with many customizations. Looks and works great. Been using it for years and never had a problem.

My Pizza Steel
Canada
14 days using the app
tawk.to replied September 27, 2021

Hi My Pizza Steel,

Thank you for choosing tawk.to and for sharing your recommendation here with the community!

We appreciate the kind words and continued support of our chat widget throughout the years.

Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

January 13, 2018

Absolutely Brilliant. Cannot fault this app one little bit. easy to use and its free. cant ask for anymore than that. www.wishyworld.com.au

Wishyworld
Australia
2 days using the app
tawk.to replied October 8, 2021

Hi Wishyworld,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our chat widget easy to use.

The tawk.to app will always be free!

Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

November 1, 2024

Support is nowhere to be found. Hard to set up and edit the widget. No thank you!

High Altitude Mods
United States
4 days using the app
March 31, 2018

Chat works like a charm. Off the shelf it seems however that the chat doesn't work during the shopify checkout flow. I'm contacting tawk.to support to figure it out. Will come back here with an update.

Authentic Foods
United States
5 months using the app
tawk.to replied September 9, 2021

Hi Authentic Foods,

Once the widget is installed, it will show to all pages of your Shopify site.

Hopefully, the issue is now resolved.

If not, please send me the following details to track the ticket or email you’ve raised with the support team.

1. Property ID/website:
2. Ticket Number (if available):
3. Screenshot/error messages:
3. Email:
4. Contact Number (with area code):

Kindly send your reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

For urgent matters, you can reach out to us 24/7 for support with any urgent matters. Our live agents are always available to assist you.

Thank you and hope to hear from you soon.

May 6, 2020

This app is free! FREE! The capabilities you have on this live chat considering it's FREE is immense. Support is fantastic. You can customise the widget incredibly easily. I wouldn't not recommend this app - there's also a free app for your phone so you can leave the computer and not have to worry about missing your customers.

Scutes
United Kingdom
About 17 hours using the app
tawk.to replied September 27, 2021

Hi Scutes,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you love our product and have recommended our chat software in the community.

tawk.to is the most widely used chat application on the planet with over 5 million users and counting.

Check out why we're free here: https://www.tawk.to/why-free

Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

August 7, 2024

InviteWithClass.com
United States
3 days using the app
June 5, 2025

ODDCELL
China
10 minutes using the app