Reviews (203)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use fulfillment solution that integrates smoothly with Shopify for product import, catalog management, and orders. They highlight fast, reliable shipping, strong product sourcing (including bundles, custom packaging, and 1688/Taobao), and good product quality. A key benefit is the dedicated private agent, praised for near 24/7, responsive support that helps with sourcing, pricing, logistics, and quickly resolving issues.

October 13, 2026

Excellent Customer Support From Clover!

My experience using Teemdrop for my Shopify store has been positive, especially working with Clover. She has helped me with sourcing products, managing fulfillment requests, and handling different situations that come up while running an online business.

Having a dedicated agent like Clover has been valuable as I've continued growing my store. I appreciate her assistance and look forward to continuing our working relationship!

ShopSimple
United States
7 months using the app
August 26, 2026

Very useful and easy to use, very supportive team, my account manager Galya is excellent, and very supportive, she is patient even though i have too many questions and requests, but she took care of all of them nicely. when i ask for sourcing a product, she makes it quick and gets me the info i need properly. i have stopped looking for other suppliers for my product and try to keep it all with Teemdrop for peace of mind.

ZentoQ
United Kingdom
4 months using the app
August 25, 2026

This is the best sourcing dropshipping and branded dropshipping app on the shopify ever! Their agents are caring and supportive. I love Elinor and she helped me with lots of customer-made mistakes and she is all time available whenever I message! This app is easy to use and so convenient. Thanks to Elinor, I have more knowledge on products, branding and inventory. Best Agent in the world and best app on the shopify!

Arbeautique
United Kingdom
8 months using the app
August 19, 2026

During the process of running my business with Teemdrop, there have naturally been some difficult situations to deal with, and of course, not everything has always been perfect. However, what I really appreciate is that whenever challenges came up, both sides were willing to communicate and work together to find a reasonable solution.

My support agent, CC, has been especially helpful throughout this journey. She is patient, supportive, and always does her best to help me resolve issues. She genuinely cares about finding solutions and making things easier for me.

CC is truly a wonderful person, and I really appreciate all the support she has given me. Thank you, CC, and thank you Teemdrop!

AlivenHome
United States
About 1 month using the app
August 19, 2026

I’ve been using teemdrop for my store and I’m really happy with the experience. Their customer service is friendly, professional, and responds very quickly. The fulfillment process has also been smooth and reliable.
Great communication and support throughout. I definitely recommend TeemDrop to other Shopify store owners!

Excellent support and fulfillment service.

YouviX
United Kingdom
9 months using the app
August 4, 2026

Working with TeemDrop has been a genuinely great experience, and a lot of that comes down to Poppy. She's very active, excellent at sourcing, she finds the right materials and consistently comes back with the best prices, and she's 24/7 available, weekends included. Beyond that, she's simply a pleasure to deal with: patient, warm, and easy to communicate with, which makes the whole process feel effortless. Highly recommend.

Nutricas
United States
3 months using the app
August 2, 2026

I’ve worked with private agents and several dropshipping tools in the past, but TD has made the process much easier. Communication is fast, orders are processed quickly, and product sourcing requests are handled carefully based on my requirements. Their support is reliable and gives me everything I need to keep my business moving. Very satisfied so far.

LINA MAREN
Netherlands
16 days using the app
August 1, 2026

I've had an excellent experience working with Kira as my personal assistant through Team Drop. Kira is professional, reliable, and consistently goes above and beyond to ensure tasks are completed accurately and on time.

Communication has been outstanding from the start. Kira is proactive, detail-oriented, and always keeps me updated on progress, making it easy to trust that everything is being handled efficiently. Whether it's managing administrative tasks, organizing information, or assisting with day-to-day operations, the quality of work has been exceptional.

What stands out most is Kira's initiative and problem-solving ability. Instead of simply following instructions, Kira anticipates needs, offers thoughtful solutions, and delivers results with minimal supervision. This has saved me a significant amount of time and allowed me to focus on growing my business.

I highly recommend Kira to anyone looking for a dependable, organized, and highly capable virtual personal assistant. Working together has been a fantastic experience, and I look forward to continuing our partnership. Five stars!

Lamc Essence
South Africa
26 days using the app
July 22, 2026

As a new business owner building my brand through dropshipping, I can confidently say that TeemDrop has been an incredible platform to work with. What impressed me the most is the dedicated support TeemDrop provides through assigned agents who are always ready to assist. My assigned agent, Clover, has been reliable, responsive, and consistently helpful in answering my questions and addressing my concerns. Having that level of support gives me greater confidence as I continue to grow my business.

Underlaced
Philippines
2 months using the app
July 9, 2026

i've been using teemdrop for a couple months and thanks to Claudia the experience has been outstanding! communication is clear and timely, she respectful, consistent and cooperative. Its rare to find a supplier that delivers great service and dependability every time. Would highly recommend

NovaResilia
United Kingdom
About 2 months using the app