Reviews (203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use fulfillment solution that integrates smoothly with Shopify for product import, catalog management, and orders. They highlight fast, reliable shipping, strong product sourcing (including bundles, custom packaging, and 1688/Taobao), and good product quality. A key benefit is the dedicated private agent, praised for near 24/7, responsive support that helps with sourcing, pricing, logistics, and quickly resolving issues.
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I had an issue figuring out whether my product had been shipped or not, and I wasn’t sure what to do. Galya was incredibly helpful and took the time to assist me and clarify everything. She was patient, professional, and made the whole process much easier for me. I really appreciate her excellent customer service and support. Thank you, Galya!
Working with TeemDrop has been a genuinely great experience, and a lot of that comes down to Poppy. She's very active, excellent at sourcing, she finds the right materials and consistently comes back with the best prices, and she's 24/7 available, weekends included. She's super easy to communicate with and its a pleasure to work with her, she makes the process of everything feel easier and less heavyweight.
After using TeemDrop for almost 3 months, I decided to stop using their service and move to a private fulfillment agent.
In my experience, the overall service has been mediocre. Product quality is comparable to what you can find directly on AliExpress, and I did not see the level of quality control I would expect from a fulfillment company. There were also issues with customer service and order handling, which made the whole process more frustrating than it should have been.
One very important point is their advertised 3–5 day delivery. In my experience, this was simply not realistic. I never had an order delivered within that time window. The faster shipping options are also expensive, which makes the service even less attractive.
Their product prices are often considerably higher than AliExpress as well. If you're just starting out with dropshipping, I honestly don't see much advantage in using TeemDrop instead of ordering directly through AliExpress. The experience, product quality, and fulfillment standards felt very similar, while TeemDrop was more expensive.
After nearly three months of testing their service, moving to a private agent was the better option for my business.
Based on my experience, I would not recommend TeemDrop.
The support team is very quick and helpful which is great. Lene helped me and fixed my issue within 15 minutes
Really happy with my experience with TeemDrop so far. The platform is simple to use, product quality has been great, and everything feels smooth and reliable.
Big thanks to Galya, my supplier manager, for always being quick to respond and making sure every request or question gets sorted properly. Working with her has made the whole process much easier. Definitely the right choice for my business.
Beatrix has been stellar super responsive and a pleasure to work with
TD has fast shipping & easy to fullfill orders, no messy features or some random pop up thats why i love this app, also thanks to my agent for always helping me <3.
Great customer service from teemdrop team. Always there to support our fulfillment needs for our drop ship store. The customer support agent is very helpful, proactive, and helps with most complex fulfillment challenges.
It's a wonderful service. I'm very satisfied with the quality of service. I'd also like to thank Clover for always taking special care of me. She always makes me feel like she's there for me.
I’ve been working with TeemDrop for several months now, and everything has been going very well. My account manager, Kira, is always there to help, and she is very kind and patient. She makes everything easier, allowing me to focus on growing my business. Five stars for her!