Reviews (16,016)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

August 7, 2026

GOOD

My Store
United States
About 1 month using the app
Edited September 8, 2026

it was a step by step process easy

NY Market
United States
2 months using the app
August 19, 2026

Good!

TTA
United States
14 days using the app
August 5, 2026

ITS GREAT

ShopToDoor
Romania
About 1 hour using the app
August 5, 2026

Great...

Trend Pulse Millennium
United States
6 days using the app
September 1, 2026

LA CREACION FUE FACIL Y ME FUE LLEVANDO PASO A PASO

BulaDesign
United States
5 days using the app
August 4, 2026

Don't hesitate to start your journey and stop thinking that its hard because everything can learn once you learn then you will realize that its easy and you wish you already started it sooner.

JA store
United States
About 2 months using the app
May 8, 2026

The music is very limited in choice for your first campaign, I had expected another session with a campaigner. It was only by chance I stumbled across this option to create my TikTok Ad. I cant find the actual cost involved, being a new small business these things are important to me.

Sew Carly x
United Kingdom
About 2 months using the app
August 3, 2026

Thank you

Honeylatch Studios
United States
1 day using the app
August 3, 2026

it was very straight forward Thank you

Stoke Co
Canada
2 days using the app