Reviews (16,023)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

Edited July 13, 2026

was kinda confusing but I figured it out

Night Blooming Cereus
United States
12 days using the app
July 10, 2026

GOOD

Masaab store
United States
About 8 hours using the app
May 30, 2026

just doesnt work. wont connect, wont log in, wont verify. just save your time, its a disaster in this digital age, its shocking it doesnt work

Louella Jewellery
United Kingdom
About 4 years using the app
July 9, 2026

Easy to set up

WELL LIFE SENSE
Canada
5 days using the app
July 9, 2026

Very easy set up

DoubleTake Tees
United States
About 2 months using the app
May 29, 2026

Tiktok Algorithm is too strict and making genuine shop owners piss up due to frustrations of account restrictions even after you might have dropped all legitimate documents that are even out there in the public domain. They need to use human agents for validation after AI does its auto flagging.

Digital Beauty
United Kingdom
1 day using the app
July 7, 2026

great

Nell's Designs
United States
1 day using the app
Edited July 8, 2026

It isn't a straight forward integration, as if the two platforms are making it sure the demand stays between both platforms separately.

Branded Clothing Studio
United States
About 22 hours using the app
July 8, 2026

Seemless

XDrop®
Australia
12 months using the app
July 7, 2026

Everything connected as expected.

88 Botanicals
United States
8 days using the app