Reviews (16,010)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

August 10, 2026

tutto ok

Ceramiche Ro&Mar
Italy
3 months using the app
Edited June 10, 2026

It was really hard to maneuver through the app. Had to disconnect and reconnect once to start over. I am still new here and I was not aware of TikTok generating ads using my products that I was not aware of and when I would click on the promote which I was not aware of at the time I was just trying to walk through the app. Then I was charged not knowing that was what I did. I did not a pay scale like I do now so that threw me off.

KR-Markets
United States
Over 3 years using the app
June 6, 2026

was amazing;;;;;;

Sunrise Shop
United Arab Emirates
About 2 hours using the app
Edited June 8, 2026

Good ...

One roof shopping
United States
3 days using the app
March 11, 2026

This app is awful and highly unpredictable! Some products sync, others dont, and for no apparent reason. Then one day, products that fail sync will randomly pass and be published to our live store. Support is awful and most of the time, agents have insufficient knowledge to even remotely help.

flowtoys
United States
5 months using the app
August 4, 2026

very fast

Victoria Barcelona
United States
Over 1 year using the app
August 3, 2026

simple

DNAST Wear
Switzerland
About 1 year using the app
August 3, 2026

top

Idubai
France
9 minutes using the app
August 2, 2026

Simple !

Pressdeals
Canada
5 days using the app
May 1, 2026

It has been super easy to sign up for tik tok shop and campaigns. Syncing it with Shopify was very smooth.

Ever After Boutique
United States
About 1 hour using the app