Reviews (16,015)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

May 17, 2026

Nothin, it was pretty easy.

CUR8 Bundles
United States
About 6 hours using the app
May 17, 2026

I found that setting up the TikTok interface for my Shopify Store was easier than I Imagined. The one hitch that I found was with the phone number. I kept getting that the phone number is invalid message. I knew the number was good, so I tried various formats for the phone number. It finally worked when I removed all the format and just entered the string of numbers. Other than that, I did not encounter any problems. I am giving 5 stars for ease of installation, but I have not done any advertising yet.

My Doggie Deals
United States
About 2 hours using the app
April 6, 2026

A really smooth and efficient process. Each verification step was quick and easy to follow, and the whole thing was completed in under five minutes

The Glitter Braid Bar
United Kingdom
30 days using the app
April 6, 2026

It was easy to install and set up, the box to agree to terms could be a little more visible I had to zoom in to see it.

Mario's Choice LLC
United States
7 days using the app
April 16, 2026

Intentar conectar mi cuenta de TikTok Business desde Shopify ha sido una experiencia completamente frustrante y mal diseñada.

Estoy intentando registrar una cuenta business y el proceso de verificación es un caos total. Me piden documentos, los subo correctamente, todo parece ir bien… y de repente el sistema me devuelve al inicio como si no hubiera hecho absolutamente nada.

Llevo más de dos meses repitiendo exactamente el mismo proceso, en más de cinco intentos, siempre con el mismo resultado. Es un bucle sin sentido que solo hace perder tiempo.

Lo peor no es solo el error, sino la falta total de soporte. Nadie te explica qué está fallando, no hay seguimiento del caso y no existe una solución clara. Te dejan completamente solo frente a un sistema que simplemente no funciona.

Es inaceptable que plataformas como TikTok tenga una integración tan mal ejecutada para algo tan básico como crear una cuenta business.

Si este es el nivel de experiencia para empezar, sinceramente hace cuestionar seriamente seguir usando estas herramientas.

MODALATINA ITALIA
Italy
Over 2 years using the app
June 27, 2026

Boa

Lara Moda
Brazil
4 months using the app
June 28, 2026

es super facil,lo recomiendo

La diferencia
United States
About 1 hour using the app
October 10, 2026

P

NEJMA
France
4 months using the app
October 8, 2026

trés bonne aplication tout est fluid est vive la chine

les passe vite

Hexamode
France
22 days using the app
May 15, 2026

Still trying to understand a few things. but so far so good.

Stitches & Sparkles Shop
United States
6 days using the app