Tipo Appointment Booking

UPDATE:

The calendar is buggy and shows different availability depending on the user and device. Some of my customers report that they see different availabilities depending on if they're on their phone or PC. I am also able to see availabilities in my calendar from my end that are not supposed to be available. Some of my clients are getting very frustrated when I have to tell them that I have to reject their bookings because it overlaps with other bookings.

I sent a report to Tipo 4 days and have not received a response.

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The app supports multiple products, flexible time scheduling, and has a good customer interface. For a free app, it's already better than most paid calendar booking apps. Something I'd like to see improved in the future, however, are:
- Ability to include a text description on the booking page
- More ease of use for uploading your own images for the calendar background.

I recently encountered an issue with the Tipo Bookings plugin and, expecting swift assistance, I reached out to their support team. As a premium user, I anticipated a level of service that justified the extra cost. Unfortunately, my experience fell short of expectations.

It took a staggering 22 hours to receive a response to my support ticket. This delay was not only frustrating but also impacted my workflow significantly. In a fast-paced environment, such long waiting times are impractical and can lead to serious setbacks.

While the plugin itself functions adequately, the support service, which is a crucial aspect of any premium product, was disappointingly slow. For a service that charges extra for premium support, one would expect a more efficient and responsive helpdesk.

In summary, while the Tipo Bookings plugin might meet basic needs, those considering the premium version for faster support might want to temper their expectations.

Had a rough start to get this app working, but Laura was very helpful and sorted it all out :-) - thanks heaps, works great.

Great free app, can be slow and have server issues. Some features missing such as being able to block out by hours instead of days.

Still trying to figure out the app and now its making me leave a review to have access to more features. So far so good but we’ll see

Great litte App that as a non-essential retailer during Covisd-19 I am using to allow customers to make an appointment to "Click & Collet" both items from my website and as a Jeweller.... collect & drop off their repiars. This allows me to conform to UK Goverment guideance at the time of writing this review.

I used this app to set up virtual styling appointments on my website. Although, it sets the appointments I don't like that I have to do it as a product and make people go through a check out process. I also do not like that it does not send out a Zoom link automatically and sync automatically with my Google calendar.

I was a huge fan of the Tipo Appointment Booking App. The app has started glitching out and not allowing people to book any services, which in turn, is loosing me money. I've contacted support multiple times and no response. I think once the app is completely functional it should get 5 stars. But for now, its causing my business a lot of money

Extremely disappointed with this app. I went for the paid verson so I could access the extra features including having the ability to have 10 different locations that my customer could book services. It was only after I paid did it become clear that each registered employee could only be available at a single location. For a small business with limited employees, this makes the app pretty much useless. Very misleading information given in the app description prior to purchase.

I had added this app with the intention of using it in the future. Without me realizing it, they made a number of edits to my site's theme yesterday which messed up my website and cost me a LOT of money when my much anticipated shop update went live today but my customers couldn't buy anything because the "add to cart button" was mysteriously gone from every product page after the edits Tipo Appointment Booking made. I deleted the app and the "add to cart" button came back on my website immediately. Unfortunately it took me hours to figure out that this is what was causing the issue. Really annoyed and wouldn't recommend this app.