Toki Loyalty Program & Rewards

Finally, someone built a loyalty program for the 21st century.

Writing this as a happy customer, no affiliation with Toki! I've honestly been so fed up with existing loyalty programs so when we found Toki, we knew we had a better way to serve our community of 50,000 customers.

What stood out to us about Toki special was the following:
- Innovating the wallet as primary interaction interface of program
- Referral paths confirmed and clear as a privileged customer experience
- Activities and rewards tied to participation in community / brand initiatives
- Universal log in via existing email profiles

The future of loyalty is getting brighter - we're excited to launch new community challenges and initiatives to our following.

Oh, one last thing, with a wallet that stays in front of all of our customer experiences, it means we can now integrate our content pushes WITH loyalty where we couldn't before.

Excited to make this a key part of our stack at lunchbox!

If you’re looking for a Shopify rewards app that gives you real creative control, Toki is honestly impressive. The level of customization is huge — from design options to reward rules and point-earning mechanics, it feels less like “using an app” and more like building your own loyalty universe. If you can imagine it, there’s probably a way to make it happen in Toki.

That flexibility does come with one small side effect: you may occasionally find yourself thinking, “Wait… I can customize this too?” Thankfully, Jason and the Toki team are incredibly supportive throughout the setup process. They were responsive, patient, and genuinely helpful in turning our ideas into reality.

So if you’re the kind of brand that has creative loyalty ideas beyond the standard “earn 1 point per dollar,” Toki is definitely worth trying. Powerful, flexible, and backed by a team that actually helps you succeed — which, in the Shopify app world, deserves reward points on its own.

Jason is always prompt and super helpful. I often have alot of questions. He was patient and answered every single one detailed.

I was after a simple program that could offer customers discounts and perks for their loyalty. Everything was easy to set up and the help from the support team to make sure everything showed in a simple format for my customers was fast and on point!

I’ve had a great experience using this app. The customer support team is outstanding they respond quickly, are incredibly helpful, and truly go the extra mile to solve any issues. Every time I’ve encountered an inconvenience, they’ve provided a prompt and effective solution. It’s refreshing to use an app where you feel supported every step of the way. Highly recommended!

Toki is absolutely brilliant! The functionality of the app is truly unmatched and the customer support makes set up set up seamless. We've found it integrates really well with Klaviyo and is really easy for our customers to use too!

Jason is always extremely helpful!

Using Toki has been a fairly seamless experience thanks to the exceptional customer service we received from Jason! As a small business, we were able to make the service work with our needs rather than bending to the ridged constraints of other services. Thank you Toki!

Highly recommend Jason, he is great help with clear detail and full of information

We've been very impressed with Toki and they have been extremely helpful throughout the setup process. The team worked with us on several customizations and our customers love it so far. Highly recommend.