Tracktor Order Tracking

Tracktor Order Tracking

Install

Reviews (154)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
    134
  • 5% of ratings are 4 stars
    8
  • 1% of ratings are 3 stars
    2
  • 3% of ratings are 2 stars
    4
  • 4% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants say this app reliably improves customer experience while cutting “Where is my order?” emails, sometimes by about 40%. They like the branded tracking page, visual progress (bars and maps), and support for many carriers and custom statuses. The dashboard helps monitor orders and delays. Many describe setup as quick and easy, and praise support as fast, hands-on, and highly helpful with customization and integrations.

April 8, 2022

I like Tracktor for the information it provides to our customers but I am really disappointed that I need ANOTHER app in order to change order status automatically. I can't use Shopify Flow. The main reason I installed this app in the first place was to be able to update our customers as to where their order was in our processing queue based on the time that has passed. We may keep it installed on our store and we may not. I haven't decided yet.

Curl Warehouse
Canada
16 days using the app
June 18, 2020

I installed the app with the intent of integrating it into our site. Unfortunately, the tracking app loads from the shopify side so customizing the look an feel of the application page & results was limited for our purposes. Simply no way to do and page customization as it did not create an editable page wrap where you could bring in elements around what was being loaded into the page.

Functional, but limiting if you're looking to do customization on the actual tracking page.

JustStuffISell.com
United States
16 minutes using the app