Shopify Translate & Adapt

I think the result of auto-translation is quite acceptable. But not having the option to select multiple or all products to translate at once is painful, especially when you have 100+ products to translate into more than 1 languages..
And also not sure what happens when a product description or any content is updated?

I would like to sincerely express my gratitude to Rich Brown for his invaluable assistance. Thanks to his help, I have gained a deeper understanding of the App and its customer service support. Based on my experience, I highly recommend this app to those who are looking to enhance their customer base and improve their ranking on Google.

Wonderful to have an integrated Translation app by Shopify. While there are some other recent nice plugins like "Easy Translation" using the relatively new Translation API which work seamlessly with the Storefront/Admin GraphQL APIs, this app is the best option.

The app UI is intuitively organized around "Markets" and it includes absolutely every content type.

Very easy to use and working great for a free app. I cannot give it 5 stars though because once a translation is done, if you modify that page, blog, product description, collection title etc...the translations do not update automatically, you have to manually do everything, which is a pain, if you run a store with hundreds of products. I wish this can improve. Plus more than two languages

The app Translate & Adapt does not translate the filter in a collections page. We tried to address this issue to their support and they refer us to Shopify support, where the app is actually internal to Shopify.
Either way they didn't help us and claim it on Shopify. It doesn't matter where the problem is rooted but still is kind of pointless that such a crucial part of a shopping platform can't be translated.

Working well so far, and has allowed us to translate to 2 more languages and we are now running campaigns and driving sales from these new languages. I just would like to know how we can add more than 2 languages. If it is paid for then that is fine... just currently the only option is to do this manually.

I really hope they push more popular apps to integrate with this app too. Shopify Inbox would be nice too. All shopify apps should be able to work effortlessly with one another.

Updated review. We are happy so far. Service was great and comprehensive. App still a bit basic and things are not automated so you have to manually translate every change you do to the main language. Also no bulk translation for a term across all site as well as other teething UI issues but I’m sure they will sort them out with time. So we can warmly recommend especially since it is a free solution at this point. Will gladly add another star as the app evolves. Keep up the good work. This was so needed.

This app is horrible in so many ways.
No way to set default language without UNINSTALLING the language you translated??? what's that?
lets say I set up 3 langauges, English (Default), Polish and Icelandic, translate everything. and then want to make Icelandic the Default one, that will DELETE my translation and I need to start over, but NO, that won't work because that language does not have the assets strings to be translated when default...
I lost weeks of translation work due to this app and my store is a mess

I'm changing my initial review of the app from 3 to 4 stars. Even though it still has some annoying issues, by having my entire strore translated to 3 languages (English, Spanish and Portuguese), I've been able to sell to all kinds of market that we didn't reach before.

My main issue right now is that the app only supports 3 languages. I think it's critical that Shopify allows many more lanuages. I can't wait until I can translate to Italia, French, German and sell paintings in all those markets.

This app has in my opinion great business value.

-----------------------------
The app is fair, not excellent. Duplicate products should not preserve the original translation. In some cases when translating certain fields the case is not maintained. When editing an existing translation from scratch, sometimes the descritption does not translate again. There should be a button to translate from scratch when reviewing a product. Aside from that, the translations are pretty decent, not sure if it will be upgraded to fix the bugs to reduce time from the shooper. Oil Paintings Shop: kuadros.com

Shopify support can be amusing. Every once in a while, you will come across a gem of a support person. This time was not the case. First, Rona passed the buck by asking me to go through a verification process. Understand that to open a ticket, you have to verify yourself. Only then can you open a ticket. But that wasn't enough. So, Rona emailed me to request a chat and verify myself. Asked me to give the support person a ticket number. So, I went through the process and gave Alex the ticket number. Without reading the case notes, Alex wants to know if I followed the steps in the email sent by Rona! What?!
So, I copied and pasted Rona's email and pointed out that the instructions were to open a chat request and (re)verify myself, which is what I was doing. The next 30 minutes were amusing and painful as Alex couldn't follow simple requests to visit the URL of the website I provided to see the errors for himself. Instead, he repeatedly asked me to send him screenshots by uploading them via the File/Content. Instead of seeing the errors for himself live, he repeatedly asked me to upload screenshots.
Then, when it seemed that it couldn't get any more bizarre, it did. Alex sent me a screenshot of what he saw on my website. At the bottom of the screenshot was a button I asked him to click on, and he could not find it! So, I asked him what he saw on the bottom of the screen, if he saw a coral-colored button, and if he could please click it. He finally found the button (resembling the screenshot HE had sent) and clicked it. Then, it walked him through step by step to point out the error. Wow.
Finally, I suggested to him that it was beyond him or Rona to be able to help and if he could PLEASE escalate the issue as the development team probably needed to look into it.
The app doesn't translate the titles of products consistently. It skips translating some titles but does translate the description. Of course, it is a free app, so I guess we shouldn't expect much...
The above interaction was on Tuesday, April 11, 2023. Still no update.