Reviews (1,398)

Overall rating
4.4
Counts per rating level
  • 70% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is key for expanding into international markets, calling it essential for going global. It’s described as super easy to use, intuitive, and well structured for finding, translating, and organizing content. Many like that it’s free and built into Shopify, with strong automatic translations that are easy to refine side‑by‑side. Merchants report significant time savings and often highly recommend it.

September 21, 2022

I love this app, I have always wanted this feature and it’s finally here! My only wish now is to add shopify inbox instant answers translation as well. Thank you for adding this feature!

BioMin Canada
Canada
7 days using the app
Shopify replied September 27, 2022

Thanks so much for taking the time to try out the app and give feedback!

The Translate & Adapt team

October 4, 2022

Great functionality and easy to use. I had hard coded extra headings into the theme code and it was a simple process of rather adding these to the locale file and then they became available within the app for easy translation.

Champion Power Equipment EU
United Kingdom
8 days using the app
November 13, 2022

I DID NOT INSTALL THIS APP. Shopify apparently took it upon themselves to do so without my consent or knowledge. And it MESSED UP MY SHOP. I am absolutely FUMING about it. They should NEVER EVER EVER install ANYTHING without consent.

Rhonda World
United States
About 12 hours using the app
Shopify replied November 14, 2022

The app was installed when a market was added, as markets create the ability to adapt content by market - such as color in the USA and colour in the UK. After this feedback we stopped it from installing here as it was clearly unexpected. The theme's country selector became activated as a new market had been added, which is common across themes to enable switching country, and can be turned off in Online Store. There was a redirect that happened on this store due to some leftover code from a since deleted app, which we identified and provided a fix for. I hope this helps to communicate that nothing intentionally untoward went on and we're here to help.

September 20, 2022

Extremely nice app and full of features. We personally love the feature for looking up a word or phrase to translate, since it can be found on the pages menu, the products menu, the customize, and the translations module. Also, we are now able to have a separate English version for the US market and the British market. One recommendation is to add a feed upload.

Leonisa Europe
Spain
20 days using the app
Shopify replied September 27, 2022

Thanks so much for taking the time to try out the app and give feedback!

The Translate & Adapt team

Edited September 26, 2023

EDIT: After using the app, for a while I had to change my review unfortunately. Every time I make any changes to my product listing, changing product variants, the variants end up showing as not-available in the translated versions or old variants still show.... I would have to either create a complete new product listing every time I make some changes, wich would mean I would loose my reviews or I would have to download the CVS file and manually go through that and upload again etc...... incredibly frustrating.

Old review: I used this app to translate my english content into italian and german. The automatic translations are decent but obv still need to be revised so they don't sound like a literal translation. I would like it if the app was a bit more intuitive to use and most of all it would be great if it had 3 languages for free. especially for shopowners in europe with its many languages

Rays&Riches
Italy
11 months using the app
October 5, 2022

Can't add both Traditional & Simplified Chinese to the site, and only allow choosing one of it, that's not make any sense... do u know in Asia Pacific trilingual that included English, Traditional Chinese, Simplified Chinese are quite common. I'm so disappointed T_T...

關師傅⼩店
Hong Kong SAR
2 days using the app
Shopify replied October 6, 2022

Hi there, these are fair critiques. Whilst this situation isn't caused by the app directly, a Shopify level solve will be required. The reason for it happening is the clash with the markets subfolder format: example.com/{language ISO code}-{country ISO code}/ but we are looking at a solution - accelerated by your feedback, so thank you. Note that it is unique to having both forms of Chinese on one market, but your use case totally makes sense. We'll be in touch once we have something to test.

Edited September 15, 2022

Good, but it lacks some important features:
1. Export/import specific content for CSV/Excel: for example the possibility to export/import ONLY the products or ONLY the collections or ONLY specific metafields or ONLY the theme sections, etc.
2. Add "Name" or "Namespace and key" in the metafield export file (it is impossible to filter specific metafields if you do not name them in the spreadsheet)
3. Move translations between themes (Theme Sections and Theme Assets)
4. Apps text translations

Ghidini 1849
Italy
About 15 hours using the app
Shopify replied September 15, 2022

Hi there, thanks so much for trying the app and your feedback.
1. From Settings > Languages you can export and import a CSV. You can delete any rows you don't want to upload, so you can import a resource type at a time. Export by resource is coming.
2. This is helpful feedback. It's a limitation from outside our app, but improved metafield support is under development. In the short term the CSV can be used to translate all instances of a phrase using your spreadsheet tool's find and replace.
3. This is an additional limitation outside the app but one we are looking at closely. Standard theme content such as checkout and system messages are included in all Shopify themes in supported languages. As themes can differ, migrating edited content between themes has challenges. The CSV can also be used to match content between themes.
4. Shopify Translate & Adapt translates content available via the Translations API, which for 3rd party apps means it saves to metafields or the theme. However some 3rd party apps can translate other 3rd party app content on the storefront using Javascript. These can be used alongside Translate & Adapt.

Best wishes,

Shopify Translate & Adapt team

September 14, 2022

Great App, Simple & Clear user-interface, easy to use. BIG thanks for the Team behind it :) Appreciated

Teqane تِـقـنـي
Jordan
23 minutes using the app
Shopify replied September 27, 2022

Thanks so much for taking the time to try out the app and give feedback!

The Translate & Adapt team

October 6, 2022

It's great but 2 languages is definitely not enough so I had to remove the app. When will the paid plan be available for more automatic languages?

Free Spirit Shop
Canada
4 days using the app
October 26, 2022

Hi there, great app! Super easy setup and easy to use. One question though.... Anyway I can move the language selector from the footer to the header?

TarponBay Shop
United States
About 2 hours using the app