Reviews (1,398)

Overall rating
4.4
Counts per rating level
  • 70% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is key for expanding into international markets, calling it essential for going global. It’s described as super easy to use, intuitive, and well structured for finding, translating, and organizing content. Many like that it’s free and built into Shopify, with strong automatic translations that are easy to refine side‑by‑side. Merchants report significant time savings and often highly recommend it.

October 27, 2024

Bonne traduction des contenus avec parfois des bugs (pas de modification de la traduction si je change un texte) mais globalement ok

India Sampatti
France
9 months using the app
October 25, 2024

Alles werkt heel goed. Zorg er wel voor dat je regelmatig je werk/vertaling opslaat, want soms is er een 'server error' en ben je, je voortgang kwijt. Toch nog 5-sterren vanwege het gemak!

Pop-Up Surf Shop
Netherlands
4 days using the app
October 17, 2024

Elle est globalement très bonne, mais il est nécessaire de revérifier pour s'assurer que la traduction correspond bien au texte dans l'autre langue. Je dois toujours apporter des corrections. Merci pour vos services !

BE IN ON
Canada
18 days using the app
October 2, 2024

extremely versatile and complete. Full control over translations. I'm even able to upload different logo's and images in other languages

Old-basics
Netherlands
About 2 months using the app
September 24, 2024

Après des débuts un peu chaotiques (des bugs de traduction lors du re-lancement de mon site) je dois dire ma satisfaction après avoir bien pris en main l'app Shopify Translate & Adapt. Quel immense progrès par rapport aux app précédemment disponibles, qui nécessitaient un gros travail manuel (sans compter leur coût)! L'app de traduction de Shopify fait gagner un temps fou, devient intuitive passée la première mise en main (des tutos plus explicites aideraient) et enlève un énorme point noir dans la gestion quotidienne de son site. Bravo pour cette initiative! Par contre petit conseil pour ceux qui l'utiliseront à l'avenir: il faut toujours vérifier les traductions proposées, il n'y a que vous à connaitre les nuances de ce que vous cherchez à exprimer, aucune I.A ne remplacera votre oeil critique.

Atelier Ikiwa
France
15 days using the app
Edited September 26, 2024

The translations are quite OK considering it's free. However I'm facing an annoying problem - the app is using some old content from my first app installation a few months back. I had started translating but deinstalled the app as I didn't need it anymore. Last week I reinstalled it and I can see that the app used some of my old content. I cannot understand how it happened, but somehow the content has not been updated during the automatic translation of my shop. In consequence, the text is not properly translated. There's also no option to translate text on the main page. I'm translating from French to German - as I'm fluent in both, I can see that there are many mistakes which makes it look very unprofessional. I'd appreciate if someone could tell me how to reach the support team.

EDIT - Rich from the support team reached out to me 1-2 days after I submitted my review and provided concise explanations and the needed solutions for the issues I had been facing. I realized that I had overlooked the feature for editing the homepage directly in Translate&Adapt which I apology for. As I wrote before, the translations are good and the app is simple and straightforward to use (unless you overlook a feature like I did). The only negative point and the reason why I'm giving it 4* is because the app only allows you to translate the content into two languages although I assume most store owners would need to have their pages translated into at least 3 languages if they are active in or want to expand internationally. Hope that in the future a paid plan will be offered. I'd definitely pay for one or two more automatic translations. Other than that, I'm quite happy with the app as it perfectly fits my needs for now.

D'ALMA
Luxembourg
3 months using the app
Shopify replied September 17, 2024

Hi, sorry to hear this experience but it's some easy fixes. Will drop you an email

September 4, 2024

I don't know I am using it wrong, but a lot of the translation on the websites is wrong and I can't seem to edit any of that. I can only edit the menu, and meta data. but not the actual content on the webpages?

KERAMIKEN
Sweden
7 months using the app
September 1, 2024

The app is great but there are two key features that are missing at the moment:

-Localizing product images
-Integration with review apps like Loox

TaggyPro
Italy
27 days using the app
August 30, 2024

App funktioniert einwandfrei und super smart durchdacht. Es wäre hilfreich, wenn neu hinzugefügte Produkte auf der ersten Seite angezeigt werden, anstatt auf der letzten.

Jay-CS
Austria
10 months using the app
August 13, 2024

The app only translates 2 languages and you have no option to have more. Google translate is a basic translator, so you get a lot of mistakes. You need to check everything and change it manually.

I ended up with 'rug' (physical bodypart back in Dutch) instead of going back to the next page :D
Also in French 'outlet' was changed in 'way out' as Sortie :D among dozens of other translations that went wrong.

Olleke Wizarding Shop Amsterdam Brugge London
Belgium
1 day using the app